McDonald's

3.5
1274 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 S Walton Blvd, Bentonville, AR
72712, United States

Hours

Reviews

3.5
1,274 reviews
5 stars
458
4 stars
260
3 stars
256
2 stars
104
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing quick drive-thru service while others faced long wait times of 25-40 minutes.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The cleanliness of the establishment was frequently criticized, particularly in bathrooms and play areas, with some customers noting unsanitary conditions.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers receiving hot and fresh meals, while others complained about cold or poorly prepared food.
  • SM
    Sid M
    Nov 14, 2025
    4.0
    Classic McDonald’s feel. Nothing special, but that’s what you want from Macky D’s!
  • LL
    LaShey
    Nov 9, 2025
    1.0
    Came for breakfast. While waiting, and the food que full, several employees proceeded to place orders, pay for their own food, and received their own food while many customers waited. Yes they were still working because they all rushed back to make orders. Very disappointing. We waited almost an hour for our order which was not hot when we received it. Before we got our order, an employee yelled, ‘ok, we’re done with breakfast,” while we were still waiting for our breakfast order…
  • AH
    Adley Hollan
    Nov 7, 2025
    5.0
    I’m currently in the drive thru at 10:12 on a Friday night. Great customer service!
  • PG
    Paul G.
    Nov 4, 2025
    5.0
    Nice location, friendly staff and they were great about parking my trailer in back even though I took up like 6 spaces.
  • JJ
    Joseph
    Oct 29, 2025
    5.0
    Drive thru took 2 min tops, both people I talked to were incredibly kind. Really top notch service from a McDonald’s. Much appreciated

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Bentonville, AR?

McDonald's Bentonville is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery service is available every day from 5:00 AM to 11:45 PM.