McDonald's

3.6
1485 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 Phyllis St, Bentonville, AR
72712, United States

Hours

Reviews

3.6
1,485 reviews
5 stars
575
4 stars
310
3 stars
261
2 stars
101
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and prompt service while others report rude staff and slow service.

Food Quality

Food quality is inconsistent, with reports of fresh and hot meals contrasted by complaints of undercooked items and incorrect orders.

Cleanliness

The cleanliness of the restaurant is often criticized, with many customers noting dirty tables and restrooms.

Accessibility

Customers find the location difficult to access, particularly due to its proximity to the highway.

Operational Issues

Frequent operational issues reported, including problems with kiosks, mobile orders, and cash-only policies during late hours.
  • SB
    Summer Banks
    Jan 5, 2026
    1.0
    The receipt they put on the burger boxes was in the burger WTH I get it was late but that’s crazy
  • KS
    Katrina Suggs
    Dec 18, 2025
    4.0
    Just hard to get in and out being so close to the highway.
  • NN
    Nick
    Nov 11, 2025
    5.0
    Its Mcdonalds, this one is open later at night and usually has less of a wait than other stores in the area.
  • BM
    Braden Moreton
    Nov 1, 2025
    1.0
    Slow service
  • GR
    George R
    Oct 15, 2025
    1.0
    Only problem I have is every time I add tomatoes to my order they forget the tomatoes which they charge $0.99 for. And when I call the store their phone line is always busy so I never get the issue resolved and is why I'm putting a review

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1401 Phyllis St, Bentonville?

McDonald's in Bentonville is open 24 hours every day, Monday through Sunday.

Does this McDonald's offer delivery and pickup services?

Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.