Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences are mixed, with some praising friendly staff while others report rude and unhelpful behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times, particularly during late-night hours.
Food Quality
Food quality is inconsistent, with reports of undercooked items and complaints about the freshness of food.
Cleanliness
The cleanliness of the restaurant is often criticized, with dirty tables and restrooms being a common concern.
Accessibility
The location is noted for being difficult to access, and there are complaints about the drive-thru and mobile order systems being inefficient.
NN
Nick
Nov 11, 2025
5.0
Its Mcdonalds, this one is open later at night and usually has less of a wait than other stores in the area.
BM
Braden Moreton
Nov 1, 2025
1.0
Slow service
JB
Jamie Baxter
Oct 15, 2025
1.0
Worst crew of people working right now
GR
George R
Oct 15, 2025
1.0
Only problem I have is every time I add tomatoes to my order they forget the tomatoes which they charge $0.99 for. And when I call the store their phone line is always busy so I never get the issue resolved and is why I'm putting a review
LL
Lisa
Oct 7, 2025
1.0
Don't go here past 10:00 because they'll say their system is being updated and they'll just take your money.
What are the operating hours of McDonald's at 1401 Phyllis St, Bentonville?
McDonald's in Bentonville is open 24 hours every day, Monday through Sunday.
Does this McDonald's offer delivery and pickup services?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24/7 every day at this McDonald's location.
How can I order from McDonald's online or via mobile apps?
You can order online through their delivery URL or use the McDonald's app available on Apple Store and Google Play for mobile ordering.
What payment methods are accepted at McDonald's in Bentonville?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location provide any rewards program for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What amenities and services are offered at this McDonald's?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Which nearby places can I visit before or after dining at McDonald's on Phyllis St?
Nearby attractions include Crystal Bridges Bentonville Arkansas museum, Kennedy Coffee café, and Great Day Skate Place skating rink, ideal for visiting before or after your meal.
Are there other fast food restaurants near this McDonald's location?
Yes, nearby fast food options include Subway, Arby's, Taco Bell, and Sonic Drive-In, providing a variety of choices close to McDonald's.
Where can I find convenience and automotive services near McDonald's at 1401 Phyllis St?
Close to McDonald's you can find Phillips 66 convenience store and U-Haul Neighborhood Dealer for truck rentals and automotive services.