Jimmy John's

3.9
222 reviews

About

Sandwich Restaurant

Location

Jimmy John's
500 SE Walton Blvd, Bentonville, AR
72712, United States

Hours

Reviews

3.9
222 reviews
5 stars
119
4 stars
42
3 stars
19
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers experienced delays and problems with delivery, often receiving their orders late or incorrect.

Service Quality

Customer service was inconsistent, with some reviews praising friendly staff while others reported rudeness and lack of attention.

Food Quality

While some customers enjoyed the sandwiches, others reported issues with freshness and preparation, including soggy ingredients.

Speed of Service

The business's claim of being 'freaky fast' was frequently challenged, with numerous customers noting slow service times.
  • NM
    Noel Mills
    Dec 4, 2025
    1.0
    Not Freaky Fast.
  • SS
    Simmz
    Nov 18, 2025
    1.0
    They won't toast a veggie sandwich. You have to order a meat sandwich and remove the meat to get it toasted.
  • CN
    Christina Nelson
    Jul 18, 2025
    1.0
    Placed an order prior to the business even opening this morning at approx 7am, for delivery between 10:45-11:00. I've ordered many times before and never had an issue. Delivery was always on time or even a little early until today. I received notification my order was out for delivery. 25 minutes later it is still not here so I called to check on it. First person I talked to says they've never seen my delivery person's name before, so new?? Then I spoke to a manager who says the driver may have taken other orders further away first but my order was listed first. Driver finally shows up, just strolling along the sidewalk like she didn't have a care in the world. I went out to meet her and told her "next time deliver in order of placement and arrival time requested. Some of us only have so much time for lunch." No "I'm sorry, won't happen again" nothing. Open the sandwich and it is complete mush. The lettuce was slimy. The "crispy onions" were just globe of sludge. This is what happens when you let a sandwich sit for too long. I deleted my account. You won't get my business again. Train your new employees better. In the future, when this will happen again to someone else, at least offer to comp a drink or something as this was your mistake.
  • KO
    Kerri Ogle-Griff
    May 23, 2022
    5.0
    Everything is fresh, and the #5 Vito with peppers and kickin ranch is out of this world good with bursting juicy flavor, must try it!
  • TH
    Trent Halliday
    May 2, 2017
    1.0
    45 min wait... in store! Over priced!