Customers frequently reported poor service, including long wait times, incorrect orders, and lack of acknowledgment from staff.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Cleanliness
The cleanliness of the establishment received both praise and criticism, with some noting clean facilities while others pointed out dirty conditions.
Staff Friendliness
While some reviews highlighted friendly and helpful staff, others noted a lack of engagement and poor customer service.
Inconsistent Experience
Many customers expressed frustration over inconsistent experiences, particularly regarding portion sizes and the quality of ice cream.
AP
Aneta Pi
1 day ago
5.0
Not a huge fun of fast food but service was exceptional! Good job
RR
RonSwanson
2 days ago
1.0
Worst dq in town.
EE
E E
Dec 1, 2025
5.0
Best Blizzard ever
RL
Ricky L.
Nov 18, 2025
5.0
I fw it, it be š„š„
SK
Sam Koontz
Oct 30, 2025
1.0
The second time weāve been to this location when no one acknowledges your existence waiting at the counter for over 5 mins. They are there, they see you, they very well may be busy but nothing. All that would need to be done is to say is we will be right with you or something but nope. This last time we waited so long we just decided to leave.
What are the operating hours of Dairy Queen Grill & Chill in Bentonville?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open later until 11:59 PM.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, Dairy Queen Grill & Chill is family-friendly and offers amenities such as booster seats, high chairs, and seating suitable for kids.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, the restaurant provides outdoor seating for customers to enjoy their meals.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an online order for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/45885/.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location includes a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the restaurant is wheelchair accessible and caters to diverse needs.
What nearby food options are available around Dairy Queen Grill & Chill?
Nearby, customers can visit Taco Bueno for Mexican cuisine, Panera Bread for coffee and bakery items, and the Charminar Kabob & Curry Food Truck for Arabian dishes, providing a variety of dining experiences after or before visiting.
Which nearby businesses could help customers with car-related needs while visiting Dairy Queen Grill & Chill?
Customers can find automotive repair and services nearby at Intoxalock Ignition Interlock, Safelite AutoGlass, Creative Audio for automotive accessories, LuxCar Auto Detailing, and Murphy USA gas station, making it convenient to handle car care needs in one trip.
Where can customers manage financial or banking needs near Dairy Queen Grill & Chill?
Close by are Bank of Arkansas, BOK Financial, Western Union for money transfer services, and several Guild Mortgage lenders, enabling customers to attend to financial matters conveniently during their visit.