Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
1302 SE Walton Blvd, Bentonville, AR
72712-3720, United States
Hours
Reviews
4.0
627 reviews
5 stars
336
4 stars
138
3 stars
53
2 stars
36
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor communication, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Inconsistent food quality was noted, with complaints about melted blizzards, small portion sizes, and items not meeting expectations.
Staff Attitude
While some reviews praised friendly staff, many others highlighted a lack of attentiveness and poor customer service experiences.
Cleanliness
The establishment was generally described as clean, though some customers noted that cleanliness standards varied during different visits.
Positive Experiences
Despite the issues, several customers shared positive experiences with specific staff members and enjoyed the ice cream and certain menu items.
- RLRicky L.6 days ago5.0I fw it, it be 🔥🔥
- SKSam KoontzOct 30, 20251.0The second time we’ve been to this location when no one acknowledges your existence waiting at the counter for over 5 mins. They are there, they see you, they very well may be busy but nothing. All that would need to be done is to say is we will be right with you or something but nope. This last time we waited so long we just decided to leave.
- MAMadalyn AusmusOct 19, 20255.0I mean just look at this masterpiece!
- ADAlan DearmanOct 15, 20251.0Stole my money asked for no drink and was still charged for a drink employee came back and blamed me saying they can't ring if you without a drink and I should have taken it I think they need to retrain the employee or fire her
- JHJulie HollandSep 30, 20251.0I ordered a specific cake for a special event online. I came at the designated time and they said they did not get the order. Don’t take a chance that your event will be spoiled by higher expectations. I showed my receipt and they asked me to pick from what they had.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the operating hours of Dairy Queen Grill & Chill in Bentonville?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it stays open later until 11:59 PM.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, Dairy Queen Grill & Chill is family-friendly and offers amenities such as booster seats, high chairs, and seating suitable for kids.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, the restaurant provides outdoor seating for customers to enjoy their meals.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an online order for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/45885/.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, the location includes a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the restaurant is wheelchair accessible and caters to diverse needs.
What nearby food options are available around Dairy Queen Grill & Chill?
Nearby, customers can visit Taco Bueno for Mexican cuisine, Panera Bread for coffee and bakery items, and the Charminar Kabob & Curry Food Truck for Arabian dishes, providing a variety of dining experiences after or before visiting.
Which nearby businesses could help customers with car-related needs while visiting Dairy Queen Grill & Chill?
Customers can find automotive repair and services nearby at Intoxalock Ignition Interlock, Safelite AutoGlass, Creative Audio for automotive accessories, LuxCar Auto Detailing, and Murphy USA gas station, making it convenient to handle car care needs in one trip.
Where can customers manage financial or banking needs near Dairy Queen Grill & Chill?
Close by are Bank of Arkansas, BOK Financial, Western Union for money transfer services, and several Guild Mortgage lenders, enabling customers to attend to financial matters conveniently during their visit.