Business Details
About
Mexican Restaurant
Chipotle Bentonville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,654 reviews
5 stars
661
4 stars
321
3 stars
165
2 stars
151
1 star
356
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant consistently received negative feedback regarding its cleanliness, with many customers reporting dirty tables, floors, and food preparation areas.
Customer Service
Customers frequently mentioned poor customer service, including rude staff behavior and lack of attentiveness.
Food Quality
While some customers enjoyed the food, many reported issues with blandness, incorrect orders, and inconsistent portion sizes.
Staffing Issues
Several reviews indicated that the location is often understaffed, leading to slow service and frequent shortages of menu items.
Management Concerns
There were multiple mentions of poor management practices, including failure to address cleanliness and staffing problems.
- TGTania Garay3 days ago5.0Laden explained to us he had been with the franchise only 4 months but was respectful to our request and showed enthusiasm/hospitality to my entire family. We wish him the best on his journey with chipotle, I hope the company knows the made the right choice hiring a good one on to the team!
- CECaroline Eastep6 days ago1.0I’m shocked this place hasn’t had a violation w/ the dept of health. The floors are disgusting, esp in the back room. Food everywhere, utensils thrown around. The people working don’t seem to care about the customers at all. Portions getting smaller and smaller. Please, chipotle corporate, get this location back to the way it used to be!!!
- DCDenise CrockettJan 5, 20265.0Wish the person who helped me was wearing a name tag because she was fantastic, petite young lady with dark hair. I was very impressed with how she handled everything considering the line was out the door and she was on her own making everybody’s meals and ringing them up. Very efficient and also the best double wrapped burrito so far. Some people just can’t wrap them and they fall apart, not her. She got it all in there.
- GPgina PerezDec 22, 20254.0So for today, everything was mediocre. I've been to this location before and had a great experience, today, not so much. I think they were really shorthanded. Food prep area was messy, tables to sit at weren't cleaned. The food bins were empty and no one was refilling. And for today, my chicken bowl was just okay - kind of bland. I will go back, but today was not 5 star for sure.
- JJJordanDec 21, 20251.0The tall skinny black girl with the short ponytail was the most hateful worker I have ever encountered in my life. She the entire time was rolling her eyes, grunting, sighing & throwing things down with a HORRIBLE attitude and we aren’t sure why. I always use please, thank you, and have a smile on my face when talking to people and she was beyond disrespectful and rude to my entire family, and everyone before & after us. She treated every customer the exact same way. Can’t believe she still has a job. They need to look at the cameras and watch her nasty behavior. Another note, the restaurant was absolutely DISGUSTING. Not a single clean table, soda spilled on the floor and the drink area had queso and drinks smeared all over including the silverware that is supposed to be sanitary. I’ve never been to such a horrible chipotle location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Bentonville serve?
Chipotle Bentonville specializes in Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in Bentonville?
Chipotle Bentonville is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Bentonville offer takeout and delivery services?
Yes, Chipotle Bentonville offers both in-store pickup and delivery services.
Can I order Chipotle Bentonville's food online through an app?
Yes, you can order through the Chipotle app available at the Apple App Store or via their online order link.
Where is Chipotle Mexican Grill located in Bentonville?
Chipotle is located at 2400 SE Walton Blvd, Bentonville, AR 72712, US.
Does Chipotle Bentonville support dietary preferences and sustainability?
Chipotle uses 53 real ingredients sourced responsibly with no artificial colors, flavors, or preservatives, adhering to their Food with Integrity principles.
Which social media platforms can I follow Chipotle Bentonville on?
You can find Chipotle Bentonville on Facebook, Instagram, Pinterest, Twitter, LinkedIn, and YouTube.
What nearby hotels are convenient for visitors planning to dine at Chipotle Bentonville?
Nearby hotels include Econo Lodge Inn & Suites Bentonville - Rodgers, Travelodge, SpringHill Suites, Days Inn and Suites by Wyndham Bentonville, Super 8, Hilton Garden Inn Bentonville Rogers, Avid Hotels Bentonville - Rogers, Element Bentonville, and Hyatt Place Rogers/Bentonville, providing convenient accommodation options for Chipotle patrons.
Are there other dining options close to Chipotle Bentonville?
Yes, nearby dining options include Waffle House, Cracker Barrel Old Country Store, Braum's Ice Cream and Dairy Store, Maria's Mexican Restaurant, Braum's Ice Cream & Burger Restaurant, Village Inn, Shogun Japanese Steakhouse, IHOP, Denny's, Classics Private Lounge, and Outback Steakhouse.
What recreational and community places are near Chipotle Bentonville?
Faith Hollow Lake, Roaring River Fish Hatchery, and Putman Cemetery are nearby community and recreational places visitors might explore before or after dining at Chipotle Bentonville.