Wendy's

3.6
981 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1706 Military Rd., Benton, AR
72015, United States

Hours

Reviews

3.6
981 reviews
5 stars
359
4 stars
242
3 stars
175
2 stars
70
1 star
135

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly cooked food, including burgers and fries.

Customer Service

Numerous reviews highlighted rude and incompetent staff, with many customers feeling ignored or mistreated.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and unsanitary conditions.

Wait Times

Customers consistently complained about long wait times in both the drive-thru and inside the restaurant.

Order Accuracy

There were multiple instances of incorrect orders, with missing items or wrong food being served.
  • JP
    Jasmyn Prouty
    Nov 7, 2025
    2.0
    One member of staff was genuinely so kind and friendly, the manager on staff plus the rest of the crew were rude and disrespectful. Very much being rude for having to do his job. The floors and tables were filthy as well as the bathroom.
  • AY
    Anthony Young
    Oct 22, 2025
    5.0
    I love this place and it has improved a lot I love when the lady Chey is working she makes sure my food is hot and fresh
  • LB
    L B
    Oct 21, 2025
    1.0
    As I'm typing I'm chewing on a cool leathery fry and eating a cold stale burger. It has cheese to which I did not want. I should've known when my bag was ready as I pulled up. Per the other reviews, there's no point in calling to talk to a manager. No receipt or I'd provide more details. Paid cash. Never again. Bye
  • JJ
    Jennifer
    Sep 28, 2025
    1.0
    Incredibly long wait, over ten minutes. Absolutely disgusting food, chicken sandwich was cold, rubbery and undercooked. Fries cold and lots of mistakes with the order. Total garbage. Won't be back. They should be closed down
  • HT
    Holly Thompson
    Sep 24, 2025
    1.0
    Staff is consistently unbelievably rude and incompetent. I will absolutely never ever come back.

Frequently Asked Questions About Wendy's

Is Benton 8 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.