Wendy's

3.6
987 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1706 Military Rd., Benton, AR
72015, United States

Hours

Reviews

3.6
987 reviews
5 stars
361
4 stars
243
3 stars
176
2 stars
70
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Food Quality

Numerous reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to significant dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with complaints about filthy dining areas and unsanitary conditions in the bathrooms.

Wait Times

Many customers experienced excessively long wait times both in the drive-thru and inside the restaurant, contributing to frustration.
  • LT
    Lisa Trif
    Dec 24, 2025
    5.0
    I have to say today it was a good experience most people seem to always bash on this location. Its not always so bad I feel like peoples expectations blinds them from seeing effort. Tonight the beautiful lady took my order she was kind and very helpful I wish I got her name. To thank her personally in this review but thank you kind lady for being so attentive. Even when I was wrong she was trying to help me out regardless. And it's no fancy dine in don't expect special treatment and if you don't check your food beforehand that's on you.
  • KM
    Kristopher Miller
    Dec 20, 2025
    3.0
    Was very slow. The bathroom was unbearablely hot (felt worse than a 100° summer day)
  • CS
    cindy summage
    Dec 3, 2025
    1.0
    Food cold in old !
  • AB
    Alyssa Bufford
    Nov 20, 2025
    1.0
    Had to wait in line for over 30 mins then they made us park and said we had to wait 6 to 8 minutes on chicken and they did not even give us a recipe.
  • JP
    Jasmyn Prouty
    Nov 7, 2025
    2.0
    One member of staff was genuinely so kind and friendly, the manager on staff plus the rest of the crew were rude and disrespectful. Very much being rude for having to do his job. The floors and tables were filthy as well as the bathroom.

Frequently Asked Questions About Wendy's

Is Benton 8 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 1706 Military Rd., Benton, AR?

The drive-thru is open daily from 7:00 AM to midnight.