Dairy Queen Grill & Chill

4.1
709 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
2014 Highway 5 N, Benton, AR
72019-6331, United States

Hours

Reviews

4.1
709 reviews
5 stars
396
4 stars
155
3 stars
48
2 stars
29
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and slow service.

Food Quality

Food quality is inconsistent; some customers enjoy hot and fresh meals, while others complain about cold or poorly prepared items.

Cleanliness

Multiple reviews highlight issues with cleanliness in the dining area and restrooms, with some customers expressing disappointment over unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and issues with fulfilling online orders, leading to customer frustration.

Management Issues

Several reviews mention poor management practices, including rude behavior from managers and lack of effective staff training.
  • TS
    Tiffany Stone
    Nov 11, 2025
    5.0
    These folks have been great to deliver through Uber Eats with. There was no wait and that's a really big deal! The food is ALWAYS delicious too. The sweets are great; there burgers are fantastic!
  • MP
    Matt Parker
    Nov 1, 2025
    4.0
    Glizzy plus Banana Split at the place that makes Blizzards? I call it the Glizzard Split. I gave less than 5 stars because i was forced into paying full price for a chili dog minus the chili minus the bun and then a banana split minus the banana. Also, they made me “build” it by cutting the glizzy placing the glizzy atop my banana split. Double also, they were not happy about my order. Whatever.
  • DT
    DeeJ Teasley
    Oct 20, 2025
    5.0
    Fast, friendly service. Anaya (I may have spelled her name wrong, I am sorry) was great. Quick, efficient, friendly and all with a smile. Made one of the prettiest Caramel sundaes I have ever seen.
  • KC
    Kierra Carolina
    Oct 20, 2025
    1.0
    The older lady in the drive through with the grey/blonde hair is terrible she is rude and very slow on purpose this is the second time I’ve watched them bring her my food and she makes me wait another two minutes before she even acknowledges that I’m at the window of course this is after I’ve already been at the window for 5 minutes she needs an attitude check thankfully there was someone in management that overheard me and corrected the issue greatly appreciate her for that
  • LD
    Logan Danielsen
    Oct 5, 2025
    5.0
    This Dairy Queen is always friendly and fast.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Benton, AR specialize in?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Benton, Arkansas?

The restaurant is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.