Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and slow service.
Food Quality
Food quality is inconsistent; some customers enjoy hot and fresh meals, while others complain about cold or poorly prepared items.
Cleanliness
Multiple reviews highlight issues with cleanliness in the dining area and restrooms, with some customers expressing disappointment over unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and issues with fulfilling online orders, leading to customer frustration.
Management Issues
Several reviews mention poor management practices, including rude behavior from managers and lack of effective staff training.
TS
Tiffany Stone
Nov 11, 2025
5.0
These folks have been great to deliver through Uber Eats with. There was no wait and that's a really big deal! The food is ALWAYS delicious too. The sweets are great; there burgers are fantastic!
MP
Matt Parker
Nov 1, 2025
4.0
Glizzy plus Banana Split at the place that makes Blizzards? I call it the Glizzard Split. I gave less than 5 stars because i was forced into paying full price for a chili dog minus the chili minus the bun and then a banana split minus the banana. Also, they made me “build” it by cutting the glizzy placing the glizzy atop my banana split. Double also, they were not happy about my order. Whatever.
DT
DeeJ Teasley
Oct 20, 2025
5.0
Fast, friendly service. Anaya (I may have spelled her name wrong, I am sorry) was great. Quick, efficient, friendly and all with a smile. Made one of the prettiest Caramel sundaes I have ever seen.
KC
Kierra Carolina
Oct 20, 2025
1.0
The older lady in the drive through with the grey/blonde hair is terrible she is rude and very slow on purpose this is the second time I’ve watched them bring her my food and she makes me wait another two minutes before she even acknowledges that I’m at the window of course this is after I’ve already been at the window for 5 minutes she needs an attitude check thankfully there was someone in management that overheard me and corrected the issue greatly appreciate her for that
What are the operating hours for Dairy Queen Grill & Chill in Benton, Arkansas?
The restaurant is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location has both drive-thru service and indoor/outdoor seating available, including seating suitable for families and kids.
Is Dairy Queen Grill & Chill family-friendly and accessible for people with disabilities?
Yes, it welcomes families and children, provides booster seats and high chairs, is wheelchair accessible, and has restroom facilities.
Can I order food online or use mobile deals at this Dairy Queen?
Yes, you can order online through their official website and benefit from exclusive mobile deals by downloading their app.
Where is Dairy Queen Grill & Chill in Benton located?
It is located at 2014 Highway 5 N, Benton, AR 72019-6331, USA.
Which nearby restaurants can I visit after dining at Dairy Queen Grill & Chill?
Nearby restaurants include Taco Bell, La Bamba Restaurant and Cantina, Pie Five Pizza, Pizza Inn, Layne's Chicken Fingers, Slim Chickens, and SNOWFOX.
Are there any nearby grocery stores or markets near Dairy Queen Grill & Chill?
Yes, Kroger Marketplace, a supermarket and grocery store, is located nearby for your shopping needs.
What nearby services are available around Dairy Queen Grill & Chill Benton?
Nearby services include Tommy's Express Car Wash, Proland Title - Bryant (real estate), Monarch Dental, and a T-Mobile store for telecommunications.
Are there nearby places of worship close to Dairy Queen Grill & Chill in Benton?
Yes, Mount Carmel United Methodist Church and Mt. Carmel United Methodist Church are nearby religious organizations you might be interested in visiting.