Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.1
1,203 reviews
5 stars
585
4 stars
341
3 stars
151
2 stars
60
1 star
66
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and wrong food being served.
Food Quality
Several reviews mentioned problems with food quality, including cold, spoiled, or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attentiveness.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty dining areas and restrooms.
Speed of Service
While some customers appreciated quick service, others noted slow drive-thru times and delays in receiving their orders.
- ZZZack6 days ago5.0very fast with orders and nice
- MSMark SheltonDec 11, 20254.0Please, hire some new people. My girlfriend LOVES Arby's, and continues to send me there quite often. It has been SOOO long since we have gotten a correct order. (I'm talking months) Tonight was wrong sandwiches, the fries were correct...(old and cold, but they were crinkle fries) most often its wrong fries. (We order crinkle, they usually give curley. Do they get a bonus for pushing curley fries?) The girl at the window was very polite. Please fix this, as my girlfriend will continue to give Arby's chance after chance. Went back tonight 12-26-2025. Looked like a new crew. Service was awesome. Guy at the window took time to read back my order, got all of the correct food. All fresh and tasty! Even got the crinkle fries! MUCH BETTER CREW! I have faith in Arby's once again!
- SASarah AnthonyDec 9, 20253.0We went through the drive thru and the person taking our order barely spoke. Same thing at the window. No sign of customer service at all. Just bored zombie behavior. When we got our food we pulled forward and I quickly checked the bag and noticed that half our order was missing, so we had to park and go inside to get the rest of the food we had paid for. Again, no customer service. I’m not asking for much, but they can do better. Our food was good once we got home and ate but the service was so bad I doubt I’ll be back anytime soon.
- MCMary CameronDec 8, 20251.0Went thru drivethru. Order a number one. The meat was rotten. It even smelled bad. I was too far away to go back so I called to let them know and the Mgr response was that the meat wasn't bad it was just cooked med well. Lady. I know when meat is bad. So either dont eat there or check the meat
- MJMark JosephNov 24, 20252.0Went through drive through with the fam. Service was prompt and kind. Got order correct. But our food had some major issues. Tomato and lettuce was rotten on all sandwiches. Gyro meat tasted spoiled, as did the tzatziki. French fries were good actually, which saved me from giving 1 star. But not sure why you’d put obviously rotten food in a sandwich? Not sure I’d get food from here again.