Service Quality
Customers frequently reported slow service and long wait times, with many expressing frustration over incorrect orders and lack of responsiveness from staff.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and stale food, leading to a negative perception of the overall dining experience.
Staff Attitude
While some customers praised the friendliness of certain staff members, many reviews highlighted rude behavior and unprofessionalism from employees, impacting customer satisfaction.
Operational Issues
Several reviews mentioned broken stalls, malfunctioning equipment, and issues with the mobile app, contributing to a frustrating experience for customers.