McDonald's

3.5
1910 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3114 Pine St, Arkadelphia, AR
71923, United States

Hours

Reviews

3.5
1,910 reviews
5 stars
655
4 stars
401
3 stars
353
2 stars
151
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude staff, slow service, and incorrect orders, leading to a negative perception of customer service.

Cleanliness

Many customers reported dirty restrooms and dining areas, with some stating they felt uncomfortable due to unsanitary conditions.

Food Quality

While some customers enjoyed the food and noted it was hot and fresh, others experienced issues with incorrect orders and missing items.

Management Issues

Several reviews mentioned poor management and lack of organization, contributing to long wait times and customer dissatisfaction.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • UU
    Ultvmp
    Nov 16, 2025
    1.0
    Do not order from here! Horrible service, they let anybody and everybody work there.
  • RE
    Rebecca Evans
    Nov 5, 2025
    1.0
    Third time we've been there and they have either been out of ice or tea or any sodas whatsoever. And this has been in the past couple of weeks. The food we did get was fine.
  • PA
    Paige Alexander
    Oct 31, 2025
    1.0
    Terrible customer service.
  • OP
    Oscar P
    Oct 4, 2025
    1.0
    This location will take the pickles off an Old burger before making you one and no sauce for your nuggets. I bet the employees would love to get that kinda service when they eat out….
  • AL
    Amy lind
    Sep 28, 2025
    1.0
    This is my 2nd time coming to this McDonald's! Let's just say I'm less then impressed! The dinning area was a mess and the women's restroom was disgusting so I can only imagine what the men's room looked like. They even had a sign on the door saying they clean the restrooms every 30 minutes yeah right 🙄. I paid $2 for extra bacon on my sandwich and I paid $.35 for every extra sauce I wanted but then it wasn't put in the bag. And when I asked for the sauce the employee with the green hair acted like it was the end of the world to do his job!

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Arkadelphia?

McDonald's delivers daily from 6:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday and until 1:00 AM on Friday and Saturday.