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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Alma, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 120 Highway 71 North for the ultimate SONIC experience!
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or improperly prepared items.
Staff Friendliness
While some reviews praised the friendliness of the staff, others noted rude behavior from certain employees.
Order System Problems
Many customers experienced issues with the ordering system, including malfunctioning kiosks and incorrect drink orders.
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Sonya Smith
Jan 13, 2026
5.0
Very clean drive in, and what I've seen inside is kept up as well. Food is always superb, and customer service is always top tier!
BS
Blank Space
Nov 25, 2025
1.0
This place has no idea what good customer service looks like. I just spent the better part of an hour waiting for my food, watching car after car that arrived after me leave with their orders. When the carhop finally brought mine to me, he said "sorry, I've been taking this to the wrong stall." And who's fault is that? The drink was already covered in condensation from the melted ice inside and the food bag was cold. Then he told me the total and I asked "you still expect me to pay for this? I don't even get warm food?" and he just stared blankly at me like a deer in headlights. I paid and left because the argument isn't worth wasting more of my time. Remember when Sonic gave drink tokens as an apology for errors and delays, I didn't get an apology, a drink token, or even warm food. Save yourself the headache and eat elsewhere.
AT
Annita Elaine Tash
Nov 23, 2025
5.0
The only thing I don't like here at Sonic is there bread on their burgers.. they change brands about 15 years ago and it has not been good.. the other ingredients on the burger were great..
TL
Tommy Lowe
Nov 16, 2025
3.0
Card reader did not work when paying for food
A
ຸ
Nov 15, 2025
1.0
They messed up my order, so I pressed the stall button to get it corrected. I waited fifteen minutes for them to bring out my order again, and it was still wrong. It was one drink.