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Dunkin'

4.0
(540 reviews)

Business Details

5267 US Highway 231, Wetumpka, AL
36092, United States
(334) 478-4148
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wetumpka, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5267 US Highway 231, Wetumpka, AL
36092, United States

Hours

Reviews

4.0
540 reviews
5 stars
278
4 stars
122
3 stars
45
2 stars
30
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with some employees being friendly and attentive while others are reported as rude and unhelpful.

Product Quality

Coffee and donuts receive mixed reviews; some customers enjoy the coffee and specific donuts, while others report stale or poorly made items.

Cleanliness and Maintenance

The store's cleanliness and maintenance are frequently criticized, with reports of dirty conditions and poorly maintained facilities.

Management Issues

There are concerns about management effectiveness, with several reviews mentioning a lack of oversight and poor employee behavior.

Parking and Accessibility

The parking lot is noted to have numerous potholes, making access difficult for customers.
  • JJ
    Jen Jones
    Feb 15, 2026
    1.0
    Drive thru. Ordered a Large Brown Sugar Latte with light ice and a Large Butter Pecan iced coffee with cream, sugar and very light ice. Get home with our drinks, what a disappointment. The Large Brown Sugar Latte was in a medium sized cup (we have never gotten one like that before) and had no taste at all. All you could taste was the oat milk. The Butter Pecan iced coffee was in the large cup but had absolutely no taste. No sugar and definitely NOT AT ALL, BUTTER PECAN. It has gotten so inconsistent with Dunkin, that I am afraid to go thru the drive thru for drinks any more. Yes, it is so convenient on workdays, but I can make a cup of coffee with ice and milk in it at home for next to nothing. NO FLAVOR IN EITHER OF OUR DRINKS. One trip will be great, the next two, the coffee is horrible. I am sorry, Scooter's is a little bit more, but the consistency is spot on every single time. I drive to Clanton to work every day so go thru the drive thru at Dunkin's hoping to get what I usually do not get. Then, I attempted to call the store and of course the number has been disconnected, so obviously customer service is not important.
  • JR
    Jazzee Redd
    Feb 11, 2026
    4.0
    Clean location. Friendly faces. Quick service.
  • SB
    Shannon Brutton
    Nov 20, 2025
    5.0
    My favorite Dunkin’s I go almost every day and they are always nice and welcoming. Stop by and give them a try.
  • SH
    Steve Harrison
    Oct 13, 2025
    5.0
    Great for coffee and donuts
  • AB
    Ashley Blue
    May 13, 2019
    5.0
    They have good service. Love it how cheap their drinks are..

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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