Panera Bread

4.1
441 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Vestavia Hills is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
700 Montgomery Hwy, Vestavia Hills, AL
35216, United States

Hours

Reviews

4.1
441 reviews
5 stars
237
4 stars
107
3 stars
40
2 stars
24
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were complaints about portion sizes and inconsistencies in preparation, such as cold or improperly made items.

Customer Service

Customer service experiences varied widely; some praised staff for being friendly and helpful, while others reported rude interactions and poor service.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in dining areas and restrooms, which detracted from the overall experience.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to frustration among customers.

Atmosphere

The atmosphere was generally described as pleasant, but some noted it could be too cold or crowded, affecting the dining experience.
  • KF
    Kathryn F
    Dec 18, 2025
    1.0
    The tomato soup used to be my absolute favorite. Now it seems greasy, thin and not worth the price ($9+ for this?!)
  • AW
    Angee Whitt
    Dec 9, 2025
    5.0
    The place was nice and friendly. My food was great. I ordered the French dip sandwich with chili
  • MJ
    Marquise Johnson
    Nov 23, 2025
    5.0
    My wife and I had a great experience at the Panera in Trussville, thanks to an employee named Luca. She was incredibly patient, answered all of our questions, and helped us correct our order without any frustration at all. It’s rare to find customer service this friendly and attentive. Luca is a major reason we’ll be coming back to this location. Panera is lucky to have someone like her on the team!
  • CK
    Chris Kirkley
    Oct 29, 2025
    5.0
    The food is always good quality and the staff members are extremely friendly and helpful
  • LT
    Lance Thompson
    Oct 20, 2025
    3.0
    The food was good, but the portion size was disappointing — I ordered a bowl and it was closer to a cup at most other restaurants. The dining area is always uncomfortably cold, which makes it hard to relax and enjoy your meal. It’s also difficult to find a clean table, as many are occupied by students who aren’t eating but using the space to study or hang out.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Vestavia Hills accept reservations?

No, Panera Bread in Vestavia Hills does not accept reservations.

What are the operating hours of Panera Bread Vestavia Hills?

Panera Bread Vestavia Hills is open from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 9:00 PM on Sundays.