Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
710 reviews
5 stars
261
4 stars
150
3 stars
103
2 stars
72
1 star
124
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, improperly cooked, or not fresh, including complaints about downsized portions.
Service Issues
Numerous reviews highlighted poor customer service, including rudeness from staff, incorrect orders, and long wait times.
Cleanliness
Some customers noted cleanliness in the restaurant, while others reported dirty conditions, particularly in restrooms.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, missing items, and issues with mobile app orders.
Positive Experiences
Despite the negative feedback, some customers praised specific locations for friendly service and consistently good food.
- LLLemeshaNov 14, 20251.0Decide to stop this morning for breakfast before heading to work. I asked for an egg McMuffin but ended up with bread.
- JTJohn TheaboltNov 8, 20255.0The new parking lot striping is looking good! Festive fall decor inside!
- PPParisOct 16, 20251.0I went there on my break thursday the 16th and i get to work and start eating my fries and i notice a literal piece of gun in my fries and then i tried to call multiple times no answer. Highly disappointed it’s actually ridiculous.
- MBMs. BrittneyOct 1, 20251.0First of all I already reported this location to that link. I'M MAKING SURE I EXPOSE THIS LOCATION FOR THE TRASH 🗑 YOU SOLD ME! SO KEEP YOUR GENERIC RESPONSE!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 McDonald's Complaint I am very disappointed in McDonald's. I don't know what happened to the size of the Filet-O-Fish sandwich. It looks like a little kid's meal; you can eat it in one bite. It looks like a slider, which is very disappointing. The fish filet wasn't even hot or fresh like I would have liked, and I paid all of that money for trash. The fries were also not hot or fresh, and they made me wait a long time before they brought my food out. After waiting that long, I was expecting hot food, but that was not the case. My Sprite also had a weird smell and taste. Furthermore, I did not appreciate how they changed the pricing for drinks. Now, they charge an extra $0.20 if you want Tea or Hi-C, when those drinks were always included with the meal at no extra charge. I felt like my money was wasted. I will definitely not spend my hard-earned money on this garbage. My order should be replaced. Can you please look into this matter?
- PBParker BlaylockAug 27, 20251.0Google maps said they opened at 4:30, I show up at 4:45 and a worker spraying the parking lot says they don’t open until 5:00. So I come back at 5:02 and sit at the drive through screen/speaker for a couple minutes and no one answers. I pulled to the other windows and no one answered, but could clearly see people inside. So I went to Starbucks across the street and they answered immediately.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Vestavia Hills?
The McDonald's in Vestavia Hills operates daily from 4:30 AM to 11:00 PM.
When is the delivery service available at McDonald's Vestavia Hills?
Delivery is available every day from 6:00 AM to 10:00 PM.
Does the McDonald's on 707 Montgomery Hwy offer drive-thru service, and what are its hours?
Yes, drive-thru service is available daily from 4:30 AM to 11:00 PM.
What are the payment options accepted at McDonald's in Vestavia Hills?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's for delivery or curbside pickup online?
Yes, McDonald's supports curbside pickup, delivery, same-day delivery, and no-contact delivery. You can order online through their delivery URL or via their mobile apps.
Are there mobile apps available for ordering at McDonald's Vestavia Hills?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What nearby services can I access when visiting McDonald's on Montgomery Hwy?
Nearby you can find Chevron gas station and convenience store, Goodyear Auto Service for tire and oil changes, and several health and medical facilities including Powell Orthopedics and Encore Rehabilitation.
Is there a coffee shop close to McDonald's in Vestavia Hills that I can visit?
Yes, Starbucks is nearby, offering additional coffee and smoothie options if you want to grab a drink before or after your McDonald's visit.
Are there any retail stores near McDonald's on 707 Montgomery Hwy for shopping needs?
Yes, you can find discount stores like pOpshelf and Dollar General close to McDonald's for your shopping convenience.
Does McDonald's Vestavia Hills offer free WiFi and mobile ordering options?
Yes, the location offers free WiFi and supports mobile ordering, making it easy and convenient to order your food.