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McDonald's

3.5
(723 reviews)

Business Details

707 Montgomery Hwy, Vestavia Hills, AL
35216, United States
(205) 979-1132
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
707 Montgomery Hwy, Vestavia Hills, AL
35216, United States

Hours

Reviews

3.5
723 reviews
5 stars
265
4 stars
153
3 stars
105
2 stars
72
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude and unprofessional behavior.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.

Food Quality

There are complaints about food quality, including cold or stale items, as well as dissatisfaction with portion sizes and freshness.

Cleanliness

The restaurant is generally noted for being clean, but there are isolated reports of unsanitary conditions.

Speed of Service

Service speed varies; some customers experienced quick service, while others reported long wait times and slow order processing.
  • WD
    Whitney Denise
    Feb 24, 2026
    1.0
    I actually work at another McDonald’s location. I will never visit this location again. I simply asked for my food to be fresh and working at another location. I know when the food is fresh not only was it not fresh it was tampered with my bun either had mold on it or had been dropped somewhere. Disgusting. I have a suggest you don’t go visit this location. Unless you want your food to Temple with because you asked for it simply to be fresh. Drive-through was not busy. Neither was front counter. I also asked for an ice cream cone only for them to say that the machine was down. I know what the machine looks like when it’s down none of the buttons were glowing red. Just lazy! You can say it’s just food. This is not necessary, but we don’t do it at my location! Also, and it took 10 minutes for fish Maybe more so that’s how I know something was wrong.
  • TM
    Tabitha Mccostlin
    Jan 25, 2026
    1.0
    This is my second time at this location, the first time was to try to get a quarter pounder and was told they didn’t have the ingredients to make it 30 mins before closing.. ended up trying again and get served this… the bottom was hard from being under the warming light. I’m taking care of my aunt in the hospital since the 31st of December and sometimes fast food is the only option.. this was just disappointing.
  • JM
    James Malone
    Jan 23, 2026
    4.0
    Easily one of the better McDonald’s around here when it comes to customer service. Typically some of the most friendly McDonald’s workers that I experience. I also experience a whole lot less issues with my order at this location than the surrounding ones. I will say it’s they are a little chintzy when it comes to filling up the french fry containers, but overall it’s a solid McDonald’s location.
  • KE
    Kiley Edenfield
    Jan 22, 2026
    5.0
    This is genuinely the best McDonald’s, the people are so sweet and the food is always perfect, no notes they’re perfect
  • BK
    Ben Kuykendall
    Dec 30, 2025
    5.0
    The online ordering worked perfectly at this location unlike other McDs. The place was really busy and the drive thru line wrapped around the building. I switched my order from drive thru to pickup when I arrived and it was ready in less than 5 minutes. And everything was right with the order. Big bonus!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Vestavia Hills?

The McDonald's in Vestavia Hills operates daily from 4:30 AM to 11:00 PM.

When is the delivery service available at McDonald's Vestavia Hills?

Delivery is available every day from 6:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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