Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,998 reviews
5 stars
527
4 stars
357
3 stars
322
2 stars
213
1 star
579
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and bathrooms.
Food Quality
Customers frequently mentioned cold or poorly prepared food, with several complaints about missing items in orders.
Staff Attitude
Several reviews noted negative attitudes from staff, with some customers feeling disrespected or ignored.
Management Issues
There were multiple mentions of poor management, including understaffing and lack of proper training for employees.
- MMMisty Merilien4 days ago4.0The food was not hot or seasoned. The spicy chicken sandwich was lacking spicy sauce.
- JTJonathon ThayerJan 5, 20261.0Food is fine it's a McDonald's. The issue I had is the fact that I pulled up to the speaker to order got greeted then told to hold on. They then proceeded to serve 7 other cars before me I ended up waiting 15 minutes before I was able to order. It could be a staffing issue or it could just be that the lane timer is only on the left lane but it's still ridiculous that 7 other cars got served before me when they were just pulling up to the speaker.
- JDJeffrey DejarnettDec 31, 20251.0Just left there ordered a number 6 medium size a ice coffee medium size and another order witch was a number 5 got to the window the lady at the front was very rude my hash brown was cold I got no receipt or anything I won’t be going back there
- BPBrandon P.Dec 24, 20251.0Understaffed and Management Failure. Too much negative attitude and not good work ethics here. Out of stock of alot of things that should never be out of.
- CGCarito G.Dec 23, 20251.0Una morena que estaba en el lobby recibiéndonos, gritaba a todo el que atendía, trató mal a un abuelo, a mi hermana con su orden y a mí cuando me todo pasar en la fila. Lanzó el vaso con hielo a mi hermana, fue muy grosera. Hoy martes 23 de diciembre en el turno de la tarde, 2:15 aproximadamente. Un chico creo manager, muy apenado intentó mejorar el pésimo ambiente generado por la trabajadora en el lobby, el si fue más amable. Esa señora NO DEBERÍA TRABAJAR MÁS AQUÍ O EN OTRA PARTE, en atención al cliente porque, no respeta a los clientes, discute por las órdenes que uno pide contrariando la orden, y entrega de mala gana la comida. Es la peor tienda que he visitado, ya es la segunda vez que debemos hacer una parada obligada aquí, y nos va mal.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Vestavia Hills?
McDonald's in Vestavia Hills is open 24 hours every day of the week.
When can I get delivery service from this McDonald's location?
Delivery is available from 5:00 AM to 10:30 PM on Monday through Wednesday and Sunday, 5:00 AM to 10:40 PM on Thursday, and extended until 11:40 PM on Friday and Saturday.
Does the McDonald's at 2427 Acton Rd have a drive-through service?
Yes, this McDonald's location offers drive-through service 24 hours a day, seven days a week.
What services does McDonald's Vestavia Hills offer for convenience?
They provide drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What payment options are accepted at McDonald's Vestavia Hills?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's Vestavia Hills online or via mobile apps?
You can order online via their delivery URL or download the McDonald's app available on Apple's App Store and Google Play Store.
Are there any nearby coffee shops close to McDonald's Vestavia Hills?
Yes, Dunkin' is a nearby coffee shop where you can grab donuts, coffee, or smoothies before or after visiting McDonald's.
What nearby fast food restaurants are close to this McDonald's location?
Krystal is a nearby fast food restaurant where you can find additional dining options besides McDonald's.
Are there any nearby gas stations or convenience stores near McDonald's in Vestavia Hills?
Yes, Shell, which offers gas, convenience store items, and a car wash, is nearby and convenient for customers to fuel up or grab essentials.
What nearby places of interest may be useful for customers visiting McDonald's at 2427 Acton Rd?
Nearby places include acton medical facilities like Acton Road Pediatrics, shopping at local real estate offices like RealtySouth, and services such as Nx Nails Spa and National Bitcoin ATM for additional needs.