Brand Certified
McDonald's
3.0(2008 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2427 Acton Rd, Vestavia Hills, AL
35243, United States
Certified by McDonald's • Mar 01, 2026
(205) 979-8001
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
2,008 reviews
5 stars
528
4 stars
357
3 stars
324
2 stars
213
1 star
586
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported cold, poorly prepared food and missing items from their orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.
Staffing Issues
Many customers noted that the location appears to be understaffed, leading to delays and poor service.
Management Concerns
Reviews indicated a lack of effective management, with complaints about employee behavior and operational issues.
- MJMark Jefcoat5 days ago1.0Never in my life have been to a fast food restaurant so slow
- MTMarsha Thomas6 days ago1.0I ordered breakfast on the spot on my way to work on 2/27/26. I chose to pick up in store. I got a notification that my order was ready. I arrived within 5 minutes at 7:15am. The doors were locked and I could not enter the lobby. The drive thru line was wrapped around the building. After staying in the line, I finally left or else I would’ve been late for work. I’ve been trying to call the store and the phone line is busy like it’s off the hook. I can’t get a refund on the app. I NEED MY MONEY!! The owner or manager needs to contact me about refunding my money. Why give the option to pick up inside and the doors are locked. Worst experience ever!!
- WJWilliam Johansen JrFeb 20, 20261.0I have been to this McDonald's occasionally. It is to be avoided. Nearly all visits have involed an app order problem. Extreme delays in order delivery of 15-20 minutes or more and a staff that has absolutely no care for service or hospitality. Got to other McDonald's in the area. Not this one. Probably a bad franchise owner situation.
- MSMcElmurray StephanieFeb 19, 20261.0The slowest drive thru ever!!!! Over 10 mins with nothing from the staff. Just sitting there.
- TCTimothy CarteeJan 27, 20261.0I had a very disappointing experience here today. Because they were rushing, they completely messed up our order. When we politely pointed out the mistake, the staff’s reaction was incredibly unprofessional—they actually cursed at us. Errors happen, but being met with verbal abuse when asking for what you paid for is unacceptable. I won't be returning.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Vestavia Hills?
McDonald's in Vestavia Hills is open 24 hours every day of the week.
When can I get delivery service from this McDonald's location?
Delivery is available from 5:00 AM to 10:30 PM on Monday through Wednesday and Sunday, 5:00 AM to 10:40 PM on Thursday, and extended until 11:40 PM on Friday and Saturday.
Does the McDonald's at 2427 Acton Rd have a drive-through service?
Yes, this McDonald's location offers drive-through service 24 hours a day, seven days a week.
What services does McDonald's Vestavia Hills offer for convenience?
They provide drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What payment options are accepted at McDonald's Vestavia Hills?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order from McDonald's Vestavia Hills online or via mobile apps?
You can order online via their delivery URL or download the McDonald's app available on Apple's App Store and Google Play Store.
Are there any nearby coffee shops close to McDonald's Vestavia Hills?
Yes, Dunkin' is a nearby coffee shop where you can grab donuts, coffee, or smoothies before or after visiting McDonald's.
What nearby fast food restaurants are close to this McDonald's location?
Krystal is a nearby fast food restaurant where you can find additional dining options besides McDonald's.
Are there any nearby gas stations or convenience stores near McDonald's in Vestavia Hills?
Yes, Shell, which offers gas, convenience store items, and a car wash, is nearby and convenient for customers to fuel up or grab essentials.
What nearby places of interest may be useful for customers visiting McDonald's at 2427 Acton Rd?
Nearby places include acton medical facilities like Acton Road Pediatrics, shopping at local real estate offices like RealtySouth, and services such as Nx Nails Spa and National Bitcoin ATM for additional needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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