Dunkin'

3.6
222 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Vestavia Hills, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2419 Acton Rd, Vestavia Hills, AL
35243, United States

Hours

Reviews

3.6
222 reviews
5 stars
110
4 stars
29
3 stars
22
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff, particularly managers.

Product Quality

Customers frequently mentioned issues with product quality, including stale donuts, burnt food, and incorrect orders.

Cleanliness

While some reviews praised the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms.

Speed of Service

Several customers noted slow service, especially in the drive-thru, with long wait times reported even during non-peak hours.

Positive Experiences

Despite the negative feedback, there were numerous positive comments about friendly staff and good coffee, indicating that some customers have had satisfactory experiences.
  • JJ
    Jessica-DecalDiamomdaco
    Dec 30, 2025
    1.0
    All I can say is me and my husband came to the drive through fairly early in the morning , and they claimed that to be completely out of ALL DOUGHNUTS 🍩 WE WERE VERY UPSET WILL NEVER GO BACK HERE AGAIN
  • JP
    Jonathan Pate
    Dec 23, 2025
    5.0
    Donuts were dry
  • OL
    Oshaun Lilly
    Dec 14, 2025
    1.0
    Today was my first time trying Dunkin Donuts and my experience was disgraceful. The manager came to the window took my order, once I got to the window to pay I declined the tip. She then became not so pleasant. I ordered to iced coffee and 2 donuts. I sat at the window for 10 minutes. There was no line or anyone pulled up nor any customers on the inside. My kids and I decided to just come in to get the order. She seen me then she started to walk to the window. Saying she was just bringing my order to the window which was untrue. She had one drink in her hand and that was it. I told her I also had two donuts and another drink. She said she only put in one. Asked another employee to make the other drink. No apology for the wait or inconvenience.
  • JT
    Jay Thampi
    Nov 29, 2025
    5.0
    Best mango shake.. I think they call it "mangonada".. if you like mango you really should stop by and try it.
  • KK
    Karen
    Nov 14, 2025
    5.0
    Their ham & Swiss croissant was hot and delicious, the sugar-free hazelnut latte was perfect, and their coffeecake muffin (make sure you get it heated!) was so very good with the coffee. The staff was friendly and efficient with everything done with a smile! Their restroom was clean and fresh-smelling. Great morning experience!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Vestavia Hills, AL?

Dunkin' in Vestavia Hills is open Monday through Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.