Dunkin'

3.7
215 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Vestavia Hills, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2419 Acton Rd, Vestavia Hills, AL
35243, United States

Hours

Reviews

3.7
215 reviews
5 stars
107
4 stars
28
3 stars
22
2 stars
15
1 star
43

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The location is generally reported as clean, but there are significant complaints about the bathrooms being unsanitary.

Customer Service

Customer service experiences are mixed; while some staff are praised for being friendly and helpful, others are described as rude and unprofessional.

Order Accuracy

There are frequent issues with order accuracy, including wrong items and inconsistent drink quality.

Speed of Service

Service speed varies, with some customers noting quick service while others report long waits, especially in the drive-thru.

Product Availability

Customers often report that popular items, especially donuts, are frequently out of stock.
  • KK
    Karen
    Nov 14, 2025
    5.0
    Their ham & Swiss croissant was hot and delicious, the sugar-free hazelnut latte was perfect, and their coffeecake muffin (make sure you get it heated!) was so very good with the coffee. The staff was friendly and efficient with everything done with a smile! Their restroom was clean and fresh-smelling. Great morning experience!
  • JP
    James Park
    Oct 18, 2025
    5.0
    Very clean and inviting.
  • JM
    Jordan Mason
    Oct 17, 2025
    2.0
    Rude staff and inconsistently made drinks. When this Dunkin’ first opened by my work I was so excited, and I go several times per week. But in the past year the service and quality have tanked. The drive thru staff are so rude and argumentative (and I’ve worked food service and drive thru so I know how it can be and I have A LOT of grace, but this is to the point that I dread going because it’s always so unpleasant). Also the consistency of how the coffee is made is all over the place. I place the same order every time and I never know what I’m going to get. And every time I’ve said something I just get argued with - even by managers.
  • PC
    Patsy CK
    Oct 14, 2025
    5.0
    I had the sweetest young lady as my server. She was very helpful in explaining the choices of iced coffee. She even have me an extra donut!
  • KG
    Karli Guyther
    Aug 17, 2025
    3.0
    Slowest drive through ive ever seen.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Vestavia Hills, AL?

Dunkin' in Vestavia Hills is open Monday through Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.