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Brand Certified

Chipotle Mexican Grill

3.7
(460 reviews)
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Business Details

1031 Montgomery Hwy, Vestavia Hills, AL
35216, United States
(205) 823-1053
https://locations.chipotle.com/al/vestavia-hills/1031-montgomery-hwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2542
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About

Mexican Restaurant
Chipotle Vestavia Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1031 Montgomery Hwy, Vestavia Hills, AL
35216, United States

Hours

Reviews

3.7
460 reviews
5 stars
233
4 stars
69
3 stars
36
2 stars
29
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

Several reviews mentioned inconsistent food quality, including bland flavors, small portions, and missing ingredients.

Cleanliness Concerns

Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary food handling practices.

Operational Problems

Frequent complaints about the restaurant being closed during business hours or only accepting online orders, leading to customer frustration.
  • DW
    Debbie Wilson
    Feb 10, 2026
    5.0
    Consistently good
  • CW
    Chris Wadsworth
    Jan 7, 2026
    2.0
    This is the 3rd time in a row I’ve ordered from this location, & my food was way too salty. Also, I asked for extra shredded cheese on my burrito bowl & I didn’t get the first shred of cheese!! Disappointing
  • PJ
    Paxton Jones
    Dec 26, 2025
    1.0
    Charged me 11 dollars for this btw
  • CS
    Carliie Shayy
    Dec 23, 2025
    1.0
    THEY ARE NEVER OPEN DURING BUSINESS HOURS
  • MF
    MaryGrace Frost
    Sep 17, 2025
    1.0
    The worst chipotle experience I’ve had. Every bite of my bowl was bad in a different way. Burnt chicken, gummy chicken, gritty chicken. And it was all just wet and cold. Super bummer! The lady who gave me my mobile order was also coughing over and over and was not friendly.
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Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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