Chipotle Vestavia Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and issues with online orders.
Food Quality
Several reviews mentioned inconsistent food quality, including bland flavors, incorrect orders, and unsanitary conditions.
Staffing Problems
Many customers noted that the location is often understaffed, leading to delays and a chaotic environment.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling practices.
CW
Chris Wadsworth
5 days ago
2.0
This is the 3rd time in a row I’ve ordered from this location, & my food was way too salty.
Also, I asked for extra shredded cheese on my burrito bowl & I didn’t get the first shred of cheese!! Disappointing
PJ
Paxton Jones
Dec 26, 2025
1.0
Charged me 11 dollars for this btw
CS
Carliie Shayy
Dec 23, 2025
1.0
THEY ARE NEVER OPEN DURING BUSINESS HOURS
BE
Buda Gabey elgar
Sep 27, 2025
5.0
The dining experience here always feels special, no matter the occasion.
MF
MaryGrace Frost
Sep 17, 2025
1.0
The worst chipotle experience I’ve had. Every bite of my bowl was bad in a different way. Burnt chicken, gummy chicken, gritty chicken. And it was all just wet and cold. Super bummer! The lady who gave me my mobile order was also coughing over and over and was not friendly.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Vestavia Hills offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Vestavia Hills?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Vestavia Hills provide pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery services.
How can I order food online from Chipotle in Vestavia Hills?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle mobile app available at https://chipotle.app.link/Carne-Apple.
Where is Chipotle Mexican Grill located in Vestavia Hills?
It is located at 1031 Montgomery Hwy, Vestavia Hills, AL 35216.
What types of payment does Chipotle Mexican Grill accept?
Chipotle accepts credit cards and also offers gift cards as a payment option.
Is Chipotle Mexican Grill in Vestavia Hills welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What other restaurants are near Chipotle Mexican Grill in Vestavia Hills?
Nearby restaurants include Pizza Hut, American Kolache, Jersey Mike's Subs, and Papa Murphy's Take 'N' Bake Pizza, offering a variety of choices for different tastes.
Are there any grocery stores near Chipotle Mexican Grill in Vestavia Hills?
Yes, Sprouts Farmers Market is nearby for your grocery shopping needs.
What other services and amenities can I find near Chipotle Mexican Grill in Vestavia Hills?
Nearby you can find several health and wellness services such as Chris Harrison Chiropractic, Kessler Counseling and Wellness, and Vestavia Medical Center, as well as beauty services at Supercuts and public services at the City of Vestavia Hills town hall.