At Wendy’s in Valley, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Valley, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported slow service, long wait times, and unprofessional staff behavior.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and quality of their meals.
Stock Availability
Numerous customers noted that the restaurant was often out of key menu items, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Mixed Customer Experiences
While some customers praised friendly staff and good food, many others had negative experiences, indicating inconsistency in service and food quality.
OF
Orlando Freeman
3 days ago
5.0
100% favorite, awesome staff with an even awesome-r manager
MK
Molly Kiser
Dec 26, 2025
1.0
Ordered through the mobile app. When I finally got the food it was not right. Waited 20 mins after I got to the restaurant for pickup. No ketchup on the burger I ordered and added pickles to my chicken sandwich and only got one small piece. Was supposed to have tomato on it and only came with half a slice. Service was slow and non caring about any of the food or wait times. Then after waiting that long I was told that the frosty machine was down. They were out of almost everything as well. Will not be back for the foreseeable future.
DF
Dominique Flakes
Dec 19, 2025
5.0
In previous months, Wendy’s had a few unfavorable posts, but today I can honestly say they’re doing better with customer service. I had an issue with my order, and the crew handled it quickly and professionally with no problem at all.
Giving credit where it’s due—great improvement! 👏🏽
MW
Michael Whitlow
Dec 12, 2025
1.0
Just order a 20 piece nuggets, asking for fresh nuggets in air not fresh redraft in Greece
JD
Jacob Duffee
Nov 30, 2025
1.0
Went through drive thru got a bacon egg and cheese biscuit it's was barely warm got a sausage and gravy biscuit it was cold to the touch no lids for coffee highly unsatisfied and the sausage gravy biscuits literally had a half a sausage patty in it barely any gravy will not be going back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's in Valley, AL?
Wendy's in Valley, AL is open daily from 7:00 AM to 1:00 AM, including the drive-through service.
Does Wendy's in Valley, AL offer breakfast?
Yes, this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Valley, AL?
Yes, delivery is available. Use the Wendy’s app or order on order.wendys.com by entering your delivery address to check availability.
What payment methods are accepted at Wendy's in Valley, AL?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Wendy's in Valley, AL have a drive-through?
Yes, Wendy’s in Valley, AL offers drive-through service every day from 7:00 AM to 1:00 AM.
How can I provide feedback about my experience at Wendy's in Valley, AL?
You can contact Wendy’s Customer Care via live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call the location directly at (334) 768-2732.
Where can I find Wendy's menu and nutritional information?
Menu and nutritional details are available at order.wendys.com or through the Wendy’s mobile app, and also in-restaurant via a nutrition poster.
What nearby fast food restaurants are close to Wendy's in Valley, AL?
Nearby fast food restaurants include Taco Bell, Krystal, McDonald's, Burger King, Captain D’s, and San Marcos Mexican Restaurant.
Are there other amenities near Wendy's in Valley, AL for customers to visit?
Yes, nearby you can find Dollar General for shopping, Shell and BP gas stations for fueling, and the Rainbow Arch Bridge as a local landmark and museum.
How can I use nearby places to enhance my visit to Wendy's Valley?
You can fuel up at nearby Shell or BP stations before or after dining, try other nearby eateries like Captain D’s or Yiannis Kitchen, and explore the Rainbow Arch Bridge for some local sightseeing.