Wendy's

3.9
1085 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Valley, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Valley, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2901 20th Avenue, Valley, AL
36854, United States

Hours

Reviews

3.9
1,085 reviews
5 stars
473
4 stars
295
3 stars
139
2 stars
44
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and unprofessional staff behavior.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the freshness and quality of their meals.

Stock Availability

Numerous customers noted that the restaurant was often out of key menu items, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Mixed Customer Experiences

While some customers praised friendly staff and good food, many others had negative experiences, indicating inconsistency in service and food quality.
  • OF
    Orlando Freeman
    3 days ago
    5.0
    100% favorite, awesome staff with an even awesome-r manager
  • MK
    Molly Kiser
    Dec 26, 2025
    1.0
    Ordered through the mobile app. When I finally got the food it was not right. Waited 20 mins after I got to the restaurant for pickup. No ketchup on the burger I ordered and added pickles to my chicken sandwich and only got one small piece. Was supposed to have tomato on it and only came with half a slice. Service was slow and non caring about any of the food or wait times. Then after waiting that long I was told that the frosty machine was down. They were out of almost everything as well. Will not be back for the foreseeable future.
  • DF
    Dominique Flakes
    Dec 19, 2025
    5.0
    In previous months, Wendy’s had a few unfavorable posts, but today I can honestly say they’re doing better with customer service. I had an issue with my order, and the crew handled it quickly and professionally with no problem at all. Giving credit where it’s due—great improvement! 👏🏽
  • MW
    Michael Whitlow
    Dec 12, 2025
    1.0
    Just order a 20 piece nuggets, asking for fresh nuggets in air not fresh redraft in Greece
  • JD
    Jacob Duffee
    Nov 30, 2025
    1.0
    Went through drive thru got a bacon egg and cheese biscuit it's was barely warm got a sausage and gravy biscuit it was cold to the touch no lids for coffee highly unsatisfied and the sausage gravy biscuits literally had a half a sausage patty in it barely any gravy will not be going back

Frequently Asked Questions About Wendy's

Is 442 - Valley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's in Valley, AL?

Wendy's in Valley, AL is open daily from 7:00 AM to 1:00 AM, including the drive-through service.