Brand Certified
Wendy's
3.8(1091 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
2901 20th Avenue, Valley, AL
36854, United States
Certified by Wendy's • Mar 01, 2026
(334) 768-2732
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/al/valley/2901-20th-avenue
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Valley, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Valley, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
1,091 reviews
5 stars
473
4 stars
298
3 stars
139
2 stars
45
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes in drive-thru lines and experiencing delays in order fulfillment.
Food Quality
Numerous reviews highlighted issues with food quality, including cold and overcooked items, incorrect orders, and a lack of freshness.
Staff Attitude
While some customers praised friendly staff, many others noted unprofessional behavior, rudeness, and a lack of urgency from employees.
Stock Availability
Several reviews mentioned that the restaurant was frequently out of menu items, leading to customer dissatisfaction.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty dining areas and unclean bathrooms.
- SASouthern Christian AthleticsFeb 17, 20264.0Pretty good for fast food
- RCrachel cochranJan 30, 20261.0Waited in drive thru for 15 min and the line never moved so left
- AAAndrew (AEllis)Jan 30, 20261.0I’ve never seen such as this. Stopped for a quick bite and bathroom break. When we walked in this idiot was standing at the register talking smack with the cashier. Went to bathroom and came out he’s still there. He’s ordered but he hasn’t paid. They say there talking crap to each other like old friends for 10 minutes while I stood there. Finally just left. Never did get to order.
- OFOrlando FreemanJan 9, 20265.0100% favorite, awesome staff with an even awesome-r manager
- MKMolly KiserDec 26, 20251.0Ordered through the mobile app. When I finally got the food it was not right. Waited 20 mins after I got to the restaurant for pickup. No ketchup on the burger I ordered and added pickles to my chicken sandwich and only got one small piece. Was supposed to have tomato on it and only came with half a slice. Service was slow and non caring about any of the food or wait times. Then after waiting that long I was told that the frosty machine was down. They were out of almost everything as well. Will not be back for the foreseeable future.
Frequently Asked Questions About Wendy's
What are the operating hours for Wendy's in Valley, AL?
Wendy's in Valley, AL is open daily from 7:00 AM to 1:00 AM, including the drive-through service.
Does Wendy's in Valley, AL offer breakfast?
Yes, this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Valley, AL?
Yes, delivery is available. Use the Wendy’s app or order on order.wendys.com by entering your delivery address to check availability.
What payment methods are accepted at Wendy's in Valley, AL?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Wendy's in Valley, AL have a drive-through?
Yes, Wendy’s in Valley, AL offers drive-through service every day from 7:00 AM to 1:00 AM.
How can I provide feedback about my experience at Wendy's in Valley, AL?
You can contact Wendy’s Customer Care via live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call the location directly at (334) 768-2732.
Where can I find Wendy's menu and nutritional information?
Menu and nutritional details are available at order.wendys.com or through the Wendy’s mobile app, and also in-restaurant via a nutrition poster.
What nearby fast food restaurants are close to Wendy's in Valley, AL?
Nearby fast food restaurants include Taco Bell, Krystal, McDonald's, Burger King, Captain D’s, and San Marcos Mexican Restaurant.
Are there other amenities near Wendy's in Valley, AL for customers to visit?
Yes, nearby you can find Dollar General for shopping, Shell and BP gas stations for fueling, and the Rainbow Arch Bridge as a local landmark and museum.
How can I use nearby places to enhance my visit to Wendy's Valley?
You can fuel up at nearby Shell or BP stations before or after dining, try other nearby eateries like Captain D’s or Yiannis Kitchen, and explore the Rainbow Arch Bridge for some local sightseeing.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website