Wendy's

3.9
1078 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Valley, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Valley, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2901 20th Avenue, Valley, AL
36854, United States

Hours

Reviews

3.9
1,078 reviews
5 stars
472
4 stars
294
3 stars
139
2 stars
44
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Staff Attitude

While some reviews mentioned friendly staff, many others noted rude or unprofessional behavior from employees.

Food Quality

Numerous complaints about cold, overcooked, or incorrect food items were reported, with some customers receiving items that were not fresh.

Availability Issues

Customers often experienced items being out of stock, including drinks and menu items, leading to frustration.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • CD
    Charles Dukes
    Oct 24, 2025
    1.0
    Closed early drove 30 minutes for them to tell me they closed at 1130 but it’s says 1
  • MF
    mary fuller
    Oct 16, 2025
    1.0
    Wendys is a joke at the moment. just while sitting in the drive through 5-6 cars pulled off im sitting at the place to to order waiting 10 minutes just sitting in that spot and i was telling the person with me it’s ridiculous we’re having to wait so long with no cars in the drive through the woman couldnt take our order but could come on the intercom to inform us only 2 employees were there with a attitude and continued to make us wait so we pulled off as well their attitudes are awfulll everytime you go there at this point the place just needs shut down
  • JS
    Jordon Smith
    Oct 12, 2025
    3.0
    Place always takes forever, but most of the time they get the order right.
  • EG
    Eric Ginder
    Oct 7, 2025
    3.0
    Food was fresh. Staff was tired, rude and manager unequaled. Store was trashed which is par for this store.
  • JT
    James Tracy
    Sep 28, 2025
    1.0
    I sat in the drive thru for 15 minutes and nobody ever answered the speaker to take my order.

Frequently Asked Questions About Wendy's

Is 442 - Valley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.