Subway

3.8
497 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Valley Subway® Restaurant at 3000 20th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3000 20th Ave, Valley, AL
36854, United States

Hours

Reviews

3.8
497 reviews
5 stars
224
4 stars
119
3 stars
51
2 stars
28
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude and unhelpful staff, long wait times, and negative attitudes.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food presentation, leading to dissatisfaction.

Food Quality

While some customers praised the food quality, there were frequent complaints about stale bread, missing ingredients, and overall poor food preparation.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
  • PR
    PuRe Renagade
    Jan 4, 2026
    1.0
    Workers were extremely rude felt the vibe as soon as you walk in the door the lady asking me what I wanted on my sub talking very low and making faces when I ask her to repeat what she said .. then my wife asked a worker to add salt and pepper and she made a rude face asking what?? Really snobby workers
  • AJ
    Ashley Jennings
    Dec 21, 2025
    1.0
    Pulled up to the drive thru window, waited for several minutes so I drove up to the next window too see what’s going on , the employees standing around on their phones not paying attention to the drive thru. This has happened more than once. This location sucks !
  • BS
    Brandi Sharpe
    Nov 2, 2025
    1.0
    I ordered online and when I got there they said a guy already picked my order up and then when I said nobody had picked the order up for me the workers got an attitude as if I was lying they called the manager on the phone and ended up have to remake my order the whole time they were making it they had the worst attitude. I will not be going back.
  • AF
    Amber Fagan
    Sep 26, 2025
    1.0
    Horrible customer service. Rude. No Help at all. And if you make an online order that they choose not to make they still charge you. And the customer service on the website is no help at all either.

Frequently Asked Questions About Subway

Where is Subway located in Valley, AL?

Subway is located at 3000 20th Ave, Chambers, Valley, AL 36854.

What are the operating hours of Subway at 3000 20th Ave?

Subway is open every day from 8:30 AM to 9:30 PM.