About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Valley Subway® Restaurant at 3000 20th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
494 reviews
5 stars
224
4 stars
119
3 stars
51
2 stars
28
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong ingredients, leading to frustration.
Food Quality
While some customers praised the food as delicious, many others complained about stale bread, poorly made sandwiches, and unsanitary conditions.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, often exacerbated by staff shortages.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary food preparation areas.
- BSBrandi SharpeNov 2, 20251.0I ordered online and when I got there they said a guy already picked my order up and then when I said nobody had picked the order up for me the workers got an attitude as if I was lying they called the manager on the phone and ended up have to remake my order the whole time they were making it they had the worst attitude. I will not be going back.
- AFAmber FaganSep 26, 20251.0Horrible customer service. Rude. No Help at all. And if you make an online order that they choose not to make they still charge you. And the customer service on the website is no help at all either.
- CPClemintina PeaseMay 26, 20251.0This restaurant has the worst management I have ever experienced. I ordered food through the subway app to have it delivered through a third party app(door dash). My order was canceled and I was told to call the store to find out why. Supposedly the drive canceled the order and when I called to request my refund I was told to contact door dash even though I did not order through there. I tried to explain to the manager multiple times that I did not order through door dash and that I would like a refund of the money I spent. She then started to yell at me when I requested my refund. So I hung up to call corporate. The manager then called me back 6 times to curse me out with the last time she told me she threw my food in the trash and good luck getting my refund. I have worked in fast food for years and I have never received or given this type of service. Highly unexceptable. Highly disrespectful. I will never order food from this store again with their rude customer service.
Frequently Asked Questions About Subway
Where is Subway located in Valley, AL?
Subway is located at 3000 20th Ave, Chambers, Valley, AL 36854.
What are the operating hours of Subway at 3000 20th Ave?
Subway is open every day from 8:30 AM to 9:30 PM.
Does Subway at 3000 20th Ave offer delivery services?
Yes, Subway offers delivery service for your convenience.
What meal options are available at this Subway location?
This Subway serves breakfast, lunch, and dinner with options including Footlongs, 6” sandwiches, wraps, salads, and cookies.
Can I order Subway online or through an app?
Yes, you can order Subway easily through their app or online for delivery, in-restaurant dining, or curbside pickup.
Does this Subway location offer catering services?
Yes, Subway at 3000 20th Ave offers catering services to meet your event needs.
Is there a drive-through option available at Subway, Valley?
Yes, this Subway restaurant has a drive-through for convenient ordering and pickup.
What nearby restaurants can I visit around Subway at 3000 20th Ave?
Nearby dining options include Captain D's (seafood), Jack's (burgers), KFC (chicken), McDonald's (burgers), Pizza Hut (pizza), and Terri's Mill Village Cafe (sandwiches and cafe).
Are there any nearby landmarks or attractions to visit near Subway?
Yes, the Rainbow Arch Bridge, a historical landmark and museum, is close by and worth visiting before or after your meal.
What nearby facilities can help customers find Subway easily?
Nearby locations such as the Greater Valley Area Chamber of Commerce can provide information, and local stores like Verizon Wireless and convenience stores like Circle K are nearby, helping customers orient themselves to find Subway at 3000 20th Ave.