Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Valley Subway® Restaurant at 3000 20th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted consistently poor customer service, with reports of rude and unhelpful staff, long wait times, and negative attitudes.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor food presentation, leading to dissatisfaction.
Food Quality
While some customers praised the food quality, there were frequent complaints about stale bread, missing ingredients, and overall poor food preparation.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
PR
PuRe Renagade
Jan 4, 2026
1.0
Workers were extremely rude felt the vibe as soon as you walk in the door the lady asking me what I wanted on my sub talking very low and making faces when I ask her to repeat what she said .. then my wife asked a worker to add salt and pepper and she made a rude face asking what?? Really snobby workers
AJ
Ashley Jennings
Dec 21, 2025
1.0
Pulled up to the drive thru window, waited for several minutes so I drove up to the next window too see what’s going on , the employees standing around on their phones not paying attention to the drive thru. This has happened more than once. This location sucks !
BS
Brandi Sharpe
Nov 2, 2025
1.0
I ordered online and when I got there they said a guy already picked my order up and then when I said nobody had picked the order up for me the workers got an attitude as if I was lying they called the manager on the phone and ended up have to remake my order the whole time they were making it they had the worst attitude. I will not be going back.
AF
Amber Fagan
Sep 26, 2025
1.0
Horrible customer service. Rude. No Help at all. And if you make an online order that they choose not to make they still charge you. And the customer service on the website is no help at all either.
Subway is located at 3000 20th Ave, Chambers, Valley, AL 36854.
What are the operating hours of Subway at 3000 20th Ave?
Subway is open every day from 8:30 AM to 9:30 PM.
Does Subway at 3000 20th Ave offer delivery services?
Yes, Subway offers delivery service for your convenience.
What meal options are available at this Subway location?
This Subway serves breakfast, lunch, and dinner with options including Footlongs, 6” sandwiches, wraps, salads, and cookies.
Can I order Subway online or through an app?
Yes, you can order Subway easily through their app or online for delivery, in-restaurant dining, or curbside pickup.
Does this Subway location offer catering services?
Yes, Subway at 3000 20th Ave offers catering services to meet your event needs.
Is there a drive-through option available at Subway, Valley?
Yes, this Subway restaurant has a drive-through for convenient ordering and pickup.
What nearby restaurants can I visit around Subway at 3000 20th Ave?
Nearby dining options include Captain D's (seafood), Jack's (burgers), KFC (chicken), McDonald's (burgers), Pizza Hut (pizza), and Terri's Mill Village Cafe (sandwiches and cafe).
Are there any nearby landmarks or attractions to visit near Subway?
Yes, the Rainbow Arch Bridge, a historical landmark and museum, is close by and worth visiting before or after your meal.
What nearby facilities can help customers find Subway easily?
Nearby locations such as the Greater Valley Area Chamber of Commerce can provide information, and local stores like Verizon Wireless and convenience stores like Circle K are nearby, helping customers orient themselves to find Subway at 3000 20th Ave.