Dunkin'

4.0
645 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Valley, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2804 20th Ave, Valley, AL
36854, United States

Hours

Reviews

4.0
645 reviews
5 stars
337
4 stars
126
3 stars
67
2 stars
43
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Staff Attitude

While some reviews praised the friendliness and helpfulness of the staff, others highlighted rude behavior and poor customer service.

Product Quality

There were mixed reviews on product quality, with some customers enjoying fresh donuts and coffee, while others complained about stale items and incorrect orders.

Cleanliness

The cleanliness of the location received positive remarks, although some customers noted issues with management and organization.

Availability

Several customers expressed frustration over the lack of available menu items, particularly donuts, and inconsistent product offerings.
  • AR
    Asha Rajendran
    Oct 24, 2025
    3.0
    Good place for highway parking and take snacks.
  • CB
    Christine Barile
    Oct 17, 2025
    2.0
    Donuts were terrible at mid afternoon. Hard to hear and understand the cashier
  • KC
    Kathryn Coulter
    Aug 17, 2025
    4.0
    This dunkin is pretty slow most of the time but my order is always right and the staff is always nice!
  • NH
    Nicholas “Nick” Hutchison
    Aug 16, 2025
    5.0
    Swung by the Dunkin’ in Valley, AL — donuts were fluffy, coffee was rocket fuel, and the staff had me out of the drive-thru faster than my Wi-Fi disconnects. Solid 5 stars… this place proves you really can buy happiness for a couple bucks. ☕🍩😎
  • PC
    Pam Core
    May 29, 2025
    1.0
    My original review, using Door Dash, is far too nice for the quality of food and service that I have received. Do not eat their food! I have been throwing up since it hit my stomach. I will never eat anything from there again. To top that off, their phone number is not even in service. So I can’t even tell them that they are poisoning people! Not only am I sick as Heck but now I’m pissed.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Valley, AL?

Dunkin' in Valley, AL is open Monday through Sunday, typically from 4:30 AM to 8:00 PM with some variations on Tuesday and Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.