Dunkin'

3.9
650 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Valley, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2804 20th Ave, Valley, AL
36854, United States

Hours

Reviews

3.9
650 reviews
5 stars
339
4 stars
127
3 stars
67
2 stars
43
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru and for orders, with some experiencing delays of over 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing items.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude behavior and a lack of urgency.

Product Quality

Feedback on food quality was mixed, with some customers enjoying the donuts and coffee, while others complained about stale or poorly made items.

Cleanliness

Several reviews noted that the location was clean, but there were also mentions of unsanitary conditions and poor management.
  • SW
    Summer Williams
    Dec 26, 2025
    1.0
    They are all giggling playing not getting drinks out
  • ED
    Emily Draper
    Nov 28, 2025
    1.0
    Worst experience I’ve ever had at a Dunkin. Ordered through the app from about 5 minutes away. Arrived at store and waited approximately 20 minutes behind two other cars in line. Finally arrived at the speaker, told them I’d ordered through the app, and was told to pull forward. Sat in line approximately another 20 minutes until I arrived at the window. Told the young lady I had ordered through the app. Apparently someone with the same first name as me had also ordered online and she tried to give me her order. This took another 10 minutes. I finally told her to forget about it and drove away, as I had a six hour drive ahead of me. So I wasted over 40 minutes and got nothing. She did tell me to “have a blessed day” so there’s that. I would avoid this location if I were you.
  • AR
    Asha Rajendran
    Oct 24, 2025
    3.0
    Good place for highway parking and take snacks.
  • CB
    Christine Barile
    Oct 17, 2025
    2.0
    Donuts were terrible at mid afternoon. Hard to hear and understand the cashier
  • NH
    Nicholas “Nick” Hutchison
    Aug 16, 2025
    5.0
    Swung by the Dunkin’ in Valley, AL — donuts were fluffy, coffee was rocket fuel, and the staff had me out of the drive-thru faster than my Wi-Fi disconnects. Solid 5 stars… this place proves you really can buy happiness for a couple bucks. ☕🍩😎

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Valley, AL?

Dunkin' in Valley, AL is open Monday through Sunday, typically from 4:30 AM to 8:00 PM with some variations on Tuesday and Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.