Brand Certified
Dunkin'
3.9(654 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2804 20th Ave, Valley, AL
36854, United States
Certified by Dunkin' • Mar 01, 2026
(334) 528-0201
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Valley, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
654 reviews
5 stars
340
4 stars
128
3 stars
69
2 stars
43
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes.
Staff Attitude
While some reviews praised the friendliness of the staff, others noted rudeness and lack of urgency, indicating inconsistency in customer service.
Product Availability
Many customers expressed disappointment over the lack of available donuts and other menu items, often running out early in the day.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, leading to frustration among customers.
Cleanliness
Some customers mentioned cleanliness positively, while others noted that the location could be better maintained.
- EJEmily JohnsonFeb 13, 20263.0They don't sell lemon filled donuts anymore, bummer!!
- TBTee BrewerFeb 5, 20263.0Service very slow, I waited to drive through line for 38 minutes.
- TJTracy JarmanFeb 2, 20265.0Zariah (sp?) is a doll. Very sweet and always has a smile and great attitude in the mornings. I’m very picky about my coffee…because I normally don’t drink coffee. They never laugh at me when I ask for 10 sugars and 10 creams. lol! Overall, they are all awesome. Highly recommend!
- SWSummer WilliamsDec 26, 20251.0They are all giggling playing not getting drinks out
- EDEmily DraperNov 28, 20251.0Worst experience I’ve ever had at a Dunkin. Ordered through the app from about 5 minutes away. Arrived at store and waited approximately 20 minutes behind two other cars in line. Finally arrived at the speaker, told them I’d ordered through the app, and was told to pull forward. Sat in line approximately another 20 minutes until I arrived at the window. Told the young lady I had ordered through the app. Apparently someone with the same first name as me had also ordered online and she tried to give me her order. This took another 10 minutes. I finally told her to forget about it and drove away, as I had a six hour drive ahead of me. So I wasted over 40 minutes and got nothing. She did tell me to “have a blessed day” so there’s that. I would avoid this location if I were you.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Valley, AL?
Dunkin' in Valley, AL is open Monday through Sunday, typically from 4:30 AM to 8:00 PM with some variations on Tuesday and Sunday.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What specialties can I expect at Dunkin' in Valley, AL?
This location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any new holiday-themed drinks currently available at this Dunkin'?
Yes, the holiday menu features new items like the Cookie Butter Cloud Latte and Berry Sangria Refresher, as well as returning favorites such as the Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app available on the Apple App Store and Google Play to enjoy a fast grab and go experience.
Is there a drive-thru available at the Dunkin' in Valley, AL?
Yes, this Dunkin' location offers drive-thru service for convenient ordering and pickup.
Which nearby fast food restaurants could I visit along with Dunkin' in Valley?
Nearby fast food options include Popeyes® Louisiana Kitchen, Burger King, Wendy's, Krystal, Taco Bell, and Guthrie's, making it convenient to explore different meals in one area.
Are there breakfast and brunch options near Dunkin' in Valley?
Yes, Waffle House is a nearby breakfast and brunch restaurant, perfect for a meal before or after visiting Dunkin'.
What nearby services might be useful when visiting Dunkin' in Valley?
Nearby services include L & L Nails Salon for beauty treatments, Sears Hometown Store for retail and appliances, and Western Union for money transfer services.
Does the Dunkin' location in Valley offer free Wi-Fi and accept credit/debit cards?
Yes, this Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for your convenience.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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