Feedback on service is mixed; while many customers praised friendly and fast service, others reported rude staff and slow service.
Food Quality
Customers enjoyed the ice cream and blizzards, but there were complaints about the quality of certain food items, including burnt burgers and soggy fries.
Pricing Concerns
Several reviews mentioned that prices are perceived as high, especially for ice cream and meals.
Operational Issues
There were multiple reports of the location being closed early or having broken equipment, such as the ice cream machine.
Atmosphere
The atmosphere received mixed reviews, with some customers noting cleanliness and friendliness, while others mentioned issues like being ignored or not being able to eat inside.
MP
Maxwell Partridge
Sep 24, 2025
3.0
Shakes are great as that's all I get, my only problem is you better expect to sit here for at least 20 to 30 minutes. They are slow as heck.
MB
Michelle Brantley
Aug 17, 2025
5.0
Hands down, the best Blizzards around!!! We drive from Pine Mountain Ga every weekend to get one! Very friendly staff too.
NJ
Nicole Jenkins
Aug 12, 2025
2.0
I cannot fairly rate the atmosphere because I ordered through Door Dash. To be fair, it was about 25 mins before closing when I placed my order for a crispy chicken tender salad. I requested no tomatoes. My dasher was great, but when I opened my food, I had a salad full of diced tomatoes. I spent nearly 15 mins picking out the tomatoes that I asked not to be in my salad. That being said, if you are not deathly allergic to tomatoes, like me.. and if you have 15 mins to set aside to pick out an item you requested NOT to be in your food.. try the crispy chicken tender salad.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill has a drive-thru and offers outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible. It also has booster seats, high chairs, and restrooms.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order food for pickup online via their order page at https://www.dairyqueen.com/en-us/order/pickup/n/44494/.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, you can download the Dairy Queen app for exclusive deals and enjoy mobile ordering and rewards.
What amenities are available at Dairy Queen Grill & Chill?
The restaurant offers free WiFi, restrooms, seating (including outdoor seating), drive-thru service, and is wheelchair accessible.
What are some nearby restaurants to Dairy Queen Grill & Chill?
Nearby restaurants include Popeye's Louisiana Kitchen, Chuck's Bar-B-Q, another Dairy Queen, and Arby's, providing diverse dining options in the area.
Are there shopping options near Dairy Queen Grill & Chill?
Yes, the Shops at Valley shopping center, Shoe Show stores, Marshalls, Cato, and Badcock Home Furniture &more are nearby for your shopping needs.
What other services can I find near Dairy Queen Grill & Chill?
Nearby services include banks like CenterState Bank and SouthState Bank, automotive services such as Rich's Car Wash and Walmart Auto Care Centers, as well as health and beauty stores like GG's Beauty in Valley and T-Mobile stores.