Brand Certified
Dairy Queen Grill & Chill
4.2(454 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
3550 20th Ave, Valley, AL
36854-3205, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(334) 631-1221
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.2
454 reviews
5 stars
252
4 stars
116
3 stars
38
2 stars
15
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on service is mixed; while many customers praised friendly and fast service, others reported rude staff and slow service.
Food Quality
Customers enjoyed the ice cream and blizzards, but there were complaints about the quality of certain food items, including burnt burgers and soggy fries.
Pricing Concerns
Several reviews mentioned that prices are perceived as high, especially for ice cream and meals.
Operational Issues
There were multiple reports of the location being closed early or having broken equipment, such as the ice cream machine.
Atmosphere
The atmosphere received mixed reviews, with some customers noting cleanliness and friendliness, while others mentioned issues like being ignored or not being able to eat inside.
- MPMaxwell PartridgeSep 24, 20253.0Shakes are great as that's all I get, my only problem is you better expect to sit here for at least 20 to 30 minutes. They are slow as heck.
- NBNorma BurgosMay 1, 20245.0wonderful service and great food
- JDJackson dialNov 14, 20224.0Got cone
- RMRobert MontgomeryMar 11, 20192.0Forgot there was a reason I dont go here. They promote an app they dont accept. And the food is not that good. Dont know how they are still in business.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and milkshakes & malts.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill has a drive-thru and offers outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible. It also has booster seats, high chairs, and restrooms.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order food for pickup online via their order page at https://www.dairyqueen.com/en-us/order/pickup/n/44494/.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, you can download the Dairy Queen app for exclusive deals and enjoy mobile ordering and rewards.
What amenities are available at Dairy Queen Grill & Chill?
The restaurant offers free WiFi, restrooms, seating (including outdoor seating), drive-thru service, and is wheelchair accessible.
What are some nearby restaurants to Dairy Queen Grill & Chill?
Nearby restaurants include Popeye's Louisiana Kitchen, Chuck's Bar-B-Q, another Dairy Queen, and Arby's, providing diverse dining options in the area.
Are there shopping options near Dairy Queen Grill & Chill?
Yes, the Shops at Valley shopping center, Shoe Show stores, Marshalls, Cato, and Badcock Home Furniture &more are nearby for your shopping needs.
What other services can I find near Dairy Queen Grill & Chill?
Nearby services include banks like CenterState Bank and SouthState Bank, automotive services such as Rich's Car Wash and Walmart Auto Care Centers, as well as health and beauty stores like GG's Beauty in Valley and T-Mobile stores.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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