McDonald's

3.3
755 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
201 E Conecuh, Union Springs, AL
36089, United States

Hours

Reviews

3.3
755 reviews
5 stars
244
4 stars
146
3 stars
119
2 stars
74
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty facilities and unsanitary conditions.

Food Quality

There were numerous complaints about food quality, including stale items, incorrect orders, and poorly prepared meals.

Staff Attitude

While some customers noted friendly staff, many others experienced rudeness and a lack of customer service.

Operational Issues

Customers expressed frustration with operational problems, such as inconsistent opening hours and mobile order failures.
  • GL
    Goldiee Locs
    Nov 11, 2025
    3.0
    Morning crew is never happy at all ..if u in a rush for work just go to gas station to get coffee
  • GV
    Gael Vee
    Oct 29, 2025
    1.0
    DO NOT GO HERE!!! I just wanted some iced tea on a road trip. Inside AT THE REGISTER, I was approached by a panhandler! I got shook down for $ right there! So sad but so unsafe! It was obvious. The worker simply watched. The "pissy, smelly" guy followed me outside, soliciting for more.
  • DR
    Denice Riddle
    Oct 17, 2025
    1.0
    Did a mobile order. Sat in the mobile pick up.spot for 20 minutes. Nobody came out with the food. Drive thru line was congested and card honking with impatience. Went to the drive thru , which took 10 more minutes only to be told they do not do mobile orders after 10 pm. The app DID NOT state that. Was given cold stale food . Food was disgusting and this was the slowest most unprofessional Mc Donald's I have ever been to. The food was un edible. Threw it all away. Waste of 25 $ and waste of time.
  • NG
    Nicolas Grams
    Jul 17, 2025
    5.0
    Very nice ladies busy place and everything was fresh passing back through from camping in blue springs
  • DS
    Delores Smith
    Jul 8, 2025
    4.0
    The store was not clean

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Union Springs, AL?

McDonald's in Union Springs, AL, is open daily from 5:00 AM to 11:00 PM.

When is the McDonald's drive-thru available?

The drive-thru is open daily from 5:00 AM. Monday through Thursday and Sunday until 11:00 PM, and Friday and Saturday until midnight.