McDonald's

3.4
638 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 W Martin Luther King Hwy, Tuskegee, AL
36083, United States

Hours

Reviews

3.4
638 reviews
5 stars
205
4 stars
126
3 stars
117
2 stars
71
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of poor treatment and dismissive attitudes.

Food Quality

There were numerous complaints about incorrect orders, cold food, and unsanitary conditions, including mold and dirty dining areas.

Service Speed

Customers experienced long wait times in both the drive-thru and inside the restaurant, with some noting that service was slow and inattentive.

Cleanliness

Multiple reviews highlighted the dirty conditions of the restaurant, including unclean restrooms and trash in dining areas.

Mixed Experiences

While some customers had positive experiences with friendly service and fresh food, these were overshadowed by the overall negative feedback.
  • 1U
    1 U
    2 days ago
    1.0
    I don’t know what dimension I wandered into, but the McDonald’s I visited today felt like the Twilight Zone of fast food. The moment I walked in, I knew I had made a mistake. The lobby smelled like a confusing mixture of mop water, lukewarm fries, and regret. I ordered something simple—a McChicken meal—you know, the fast-food equivalent of tying your shoes. Somehow, they managed to fumble every part of it. The bun was squished flat like someone had used it as a stress ball. The chicken patty was so dry it might’ve been mummified. And the lettuce? Let’s just say I’ve seen fresher greenery in a bag of shredded homework. The fries… oh, the fries. Cold. Limp. Tragically soggy. It was like they were fried last Tuesday and reheated using the power of disappointment alone. The service? I’m convinced the employees were competing in a secret contest called “How Slowly Can We Move Without Actually Becoming Statues.” I stood at the counter long enough to question my own life choices. When my order finally came, the worker didn’t say a word—just slid the bag toward me like a hostage exchange. The drink machine was out of ice, the napkin dispenser was empty, and the ketchup pump made a sad wheezing noise like it had seen too much. All in all, this McDonald’s has achieved something incredible: it has made me rethink everything I’ve ever known about food, patience, and the limits of human endurance. Would I return? Only if every other restaurant on Earth has burned down and this one somehow survived.
  • MM
    Mark Mitchell
    6 days ago
    4.0
    Food was cold and they was slow
  • JS
    Julius E. Short
    Nov 5, 2025
    1.0
    I was in line for an hour and ended up having to cancel my order. Highschoolers work there. Poorly ran
  • ZC
    Zharea Carter
    Oct 31, 2025
    1.0
    Truly disappointed. After suffering from a low blood sugar episode I find that over half of my burger is pink . Fries were also cold .
  • KD
    Ken Dell
    Oct 23, 2025
    2.0
    Not giving out Monopoly pieces on the food it is supposed to be on. Staff members were rude when asked why.

Frequently Asked Questions About McDonald's

What are the McDonald's Tuskegee location's regular operating hours?

McDonald's Tuskegee is open 24 hours every day of the week.

When is the drive-thru at McDonald's Tuskegee open?

The drive-thru is open 24 hours a day, seven days a week.