McDonald's

3.6
1004 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2048 Hwy 20, Tuscumbia, AL
35674, United States

Hours

Reviews

3.6
1,004 reviews
5 stars
386
4 stars
226
3 stars
179
2 stars
51
1 star
162

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Speed

Many reviews highlighted slow service, with long wait times reported during both drive-thru and in-store visits.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items, undercooked meat, and overall inconsistency.

Cleanliness

Several reviews mentioned poor cleanliness in the restaurant and restrooms, contributing to a negative dining experience.
  • JL
    Jennifer Lunsford
    6 days ago
    5.0
    Fast food, great service
  • CF
    Candice Funderburk
    Oct 24, 2025
    1.0
    I don’t know who done it but I ordered a sausage McGriddle and I only asked to have cheese on it well someone decided to put eggs which it comes with it when you order the original meal but someone also decided to put SATUED ONIONS . I’m not one to complain much but they’ve messed my order several times and this done in it for me . And my sausage McGriddle wasn’t even sausage it was freaking burger patty!!!!
  • SS
    Someone
    Oct 7, 2025
    1.0
    Doesn’t seem to matter how many eligible items you order, you only get 1 monopoly ticket because they are being stingy with them, probably keeping half for themselves.
  • EH
    Eston Herfindahl
    Sep 14, 2025
    1.0
    Horribly slow. 20 minute wait for breakfast
  • VS
    Vanessa González Saldivia
    Sep 1, 2025
    1.0
    Visited on 09/01/2025. Took forever to get someone to help us in the counter. They promoter hello Kitty and ninja turtles but they don’t have it. And i just noticed when i opened the happy meal and asked for it. I didn’t get a sorry or nothing just a we are out of hello Kitty, but hem you try to go to another McDonald’s to get it change and nobody does it. So, what is the point? Didn’t have milkshakes and we also order a golden sauce deluxe burguer and it didn’t look like the picture. It was a waste of time and money!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and 24 hours Friday and Saturday.

What delivery hours does this McDonald's offer?

Delivery is available daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it extends until 11:59 PM.