Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
859 reviews
5 stars
276
4 stars
184
3 stars
134
2 stars
85
1 star
180
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders or missing items, leading to frustration.
Service Quality
Many reviews highlighted rude or unprofessional staff, with complaints about slow service and lack of communication.
Food Quality
While some customers enjoyed fresh and hot food, others experienced cold, overcooked, or poorly prepared items.
Cleanliness
The restaurant was frequently described as dirty and in need of maintenance, with complaints about the condition of the dining area.
Availability of Menu Items
Customers often noted that the restaurant was out of various menu items, including popular items like chili and Frostys.
- JNJeffery NolenNov 10, 20251.012: 00pm no potatoes.Order two single combo meals buns on both sandwiches was very stale. Worst Wendy's I have been to.
- KCKaleigh ColburnNov 7, 20251.0Went and ordered from the drive thru the lady told us to pull around. Waited so long my boyfriend walked in and got the food while waiting in line one guy finally acknowledged him and my bf explained the situation and the rude lady was the bag is right there. A random bag that was sitting on the counter. She was like and I quote “you don’t have to be that upset over a $12 order “ we spent $22 since our bag was sitting on a counter we waited all that time for cold food. Not even lukewarm
- BGBarry GreggOct 24, 20251.0This place could screw up a wet dream. Everytime I go here my order is wrong. I'm so done with this place
- IHIsrael HuronOct 4, 20251.0This place just ruined the night for me again. Today is homecoming day for my daughter so my wife is busy doing makeup and hair . She thought it would be easy to get something quick to eat and send my daughter off after getting pictures. After getting home with the food , I noticed half of the order isn’t even here. The parts of the order I did get were wrong. Leaving the miscellaneous correct items at the house, I had to go back to get the order fixed. Which means kids only get to eat half a meal until the other half comes. My wife’s food wasn’t even in the bag at all. The drinks were even all messed up. So now I’m sitting here waiting for them to correct my food while my daughter takes photos with the family. Thanks a lot Wendy’s for incompetent staff once again.
- SSsmajaaba05Sep 23, 20251.0Service was very slow. Jada reeked of just smoking a joint. No chili….at a Wendy’s? $3.29 for a large drink. Major restaurants are not this high? I will NEVER return here again.
Frequently Asked Questions About Wendy's
Is 476 - 5 Points Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Tuscaloosa, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Tuscaloosa, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 633-2472.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 476 - 5 Points Wendy’s serve breakfast?
Yes, this Wendy’s location in Tuscaloosa, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open daily from 9:00 AM to midnight.
Can I order Wendy's food through a mobile app?
Yes, you can order using the Wendy's mobile app available on the Apple App Store or through their online ordering website.
Does this Wendy's location serve breakfast?
Yes, this location offers breakfast including combos, sandwiches, coffee, and sides.
What payment options does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location?
You can call them at (205) 633-2472 or use the customer care Live Chat and contact forms online.
Is this Wendy's location currently hiring?
To check hiring status, visit the Wendy's Careers page and search for jobs in Tuscaloosa, AL.
Are delivery and takeout available at this Wendy's?
Yes, both delivery and takeout are available at this location.
What nearby places can help if I need automotive parts while visiting Wendy's at 4422 Old Birmingham Highway?
There are two Advance Auto Parts locations nearby where you can purchase automotive parts and accessories.
If I'm visiting Wendy's, what nearby restaurants can I consider for other dining options?
Nearby dining options include Jalapeños Mexican Grill - Cottondale, Jalapenos Mexican Grill, Bojangles', and McDonald's.
Are there any nearby pharmacies or convenience stores near Wendy's at this location?
Yes, nearby are CVS Pharmacy, Walgreens, Dollar General, and Twice the Ice Tuscaloosa convenience store and gas station.