Wendy's

3.5
1186 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5018 Oscar Baxter Dr, Tuscaloosa, AL
35405, United States

Hours

Reviews

3.5
1,186 reviews
5 stars
407
4 stars
273
3 stars
194
2 stars
103
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including unfriendly staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported receiving cold, stale, or poorly prepared food, with some mentioning old or spoiled items.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty dining areas and restrooms.

Staff Attitude

Many customers noted unprofessional behavior from staff, including rudeness and lack of engagement.
  • SM
    Stephen Murner
    Jan 3, 2026
    2.0
    Walked in and smelled like old burned grease. Went to the bathroom and no toilet paper. That's 2 red flags that told me not to try the food there.
  • MH
    Me Happiness
    Dec 31, 2025
    1.0
    Bathrooms were below gas stations. No soap. Tp roll on floor. Toilet see bathroom disgusting l. Service polite. Food to go cold. Drink dispenser area yikes
  • JR
    Jase Reynolds
    Dec 23, 2025
    1.0
    If i could give a negative number Iwould but 1 star is as low as you can go just like the service given
  • RR
    Ricky
    Dec 6, 2025
    2.0
    Worker looked mad they didn’t have vanilla frosty and didn’t give me a straw
  • CD
    Charles DeMetz
    Dec 6, 2025
    1.0
    This is the worst Wendy’s I’ve ever experienced. The hamburger patty tasted old and like canned dog food smells. The bun was cold and stale and the fries looked and tasted either like they’d been sitting for hours or cooked in old dirty grease. Staff was unfriendly and unprofessional. I looked in the bag for my receipt to find a link to review them and, surprise surprise, no receipt.

Frequently Asked Questions About Wendy's

Is 472 - Oscar Baxter Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru at Wendy's on Oscar Baxter Dr?

Wendy's drive-thru at 5018 Oscar Baxter Dr is open daily from 6:30 AM to 1:00 AM.