Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,176 reviews
5 stars
407
4 stars
272
3 stars
194
2 stars
100
1 star
203
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or poorly prepared food, with some mentioning old or spoiled items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with complaints about dirty tables and floors.
Inconsistent Experience
Customer experiences varied significantly depending on the time of day, with some reporting good service during the day but poor service at night.
Management Concerns
Reviews indicated a lack of effective management, with staff appearing disorganized and unprofessional.
- JRJenna RichardsonNov 11, 20251.0The cleanliness of this place was absolutely unacceptable. The grime buildup in the restroom alone has to be months old. Floor was dangerously slippery.
- JCJeffery CrowleyOct 23, 20253.0I tried the new steak tips and for the money they're not worth it. Mine was Smokey and overcooked. Also very overpriced
- CSCassandra SpenceSep 18, 20252.0I’m not even sure why I continue to waste money at this location. The lack of professionalism is obvious, and the staff just doesn’t seem to care. Turnover here is constant, and it really shows in the service and quality. Tonight’s order was another disappointment. I gave two stars only because the nuggets were decent (or maybe I was just hungry). The fries, on the other hand, were stale and tasted like old grease. Y’all have got to do better.
- ICIsaac CrockerSep 12, 20251.0Waited around 30 minutes before I left and I was the only car in the drive through. I came in around 7:00 and lobby was locked, no one answering the head set, and the people inside just looked at me and didn’t say anything.
- JUJeffrey UlmerSep 12, 20251.0Friday, September 12, 2025. 7:00 AM (Supposedly 1 after opening) nobody at the drive-thru, doors locked. Person seen inside, looked at me, walked away. This is pathetic. Wendy’s is known for its quality. I wanted a quality breakfast today, but I’m never getting it with these workers. Avoid this Wendy’s for breakfast. Absolute waste of my gasoline driving here.
Frequently Asked Questions About Wendy's
Is 472 - Oscar Baxter Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Tuscaloosa, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Tuscaloosa, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 752-1143.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 472 - Oscar Baxter Wendy’s serve breakfast?
Yes, this Wendy’s location in Tuscaloosa, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's on Oscar Baxter Dr?
Wendy's drive-thru at 5018 Oscar Baxter Dr is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's at 5018 Oscar Baxter Dr currently open?
Yes, this Wendy's location is open and committed to serving customers every day.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 5018 Oscar Baxter Dr serves breakfast, including combos and classic sandwiches.
What payment methods are accepted at the Wendy's on Oscar Baxter Dr?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online for pickup or delivery from this location?
Yes, you can order online for pickup or delivery through their website or mobile app.
How can I contact Wendy's at 5018 Oscar Baxter Dr for feedback or inquiries?
You can call them at (205) 752-1143 or provide feedback through their online survey or customer care team.
Are there any nearby fast food restaurants near Wendy's at Oscar Baxter Dr?
Yes, nearby fast food options include Arby's, Pizza Hut, Krispy Krunchy Chicken, Waffle House, Hooters, Whataburger, Captain D's, Zaxby's, Milo's Original Burger Shop, and more, which can be convenient for exploring other dining choices after or before your visit.
What medical facilities are located near Wendy's at 5018 Oscar Baxter Dr?
MedCenter South and Box Eye Care are nearby medical facilities, useful for those combining a health visit with a meal stop.
Are there any hotels or accommodations near Wendy's in Tuscaloosa?
Yes, Baymont by Wyndham Tuscaloosa is a nearby hotel, convenient for travelers who wish to dine at Wendy's during their stay.