Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
311 reviews
5 stars
184
4 stars
47
3 stars
27
2 stars
19
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times for orders.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, bland flavors, and unsatisfactory presentation.
Smoothie Consistency
While many praised the smoothies, there were complaints about inconsistent preparation and missing ingredients.
Operational Issues
Customers frequently noted problems with the app, early closing times, and staff being unhelpful or untrained.
Cleanliness Concerns
Some reviews highlighted cleanliness issues, including unsanitary conditions and lack of proper food handling practices.
- BBBrittney King BrockDec 28, 20251.0I frequent Tropical smoothie 2-3 times a week and have been a regular customer for a few years. I just had a horrible experience with Madison and am questioning whether to continue supporting this business as they clearly dont know how to hire people with customer service skills. I received a $50 giftcard for Christmas, uploaded it into the app and went into to get a wrap and smoothie. When scanning to pay, the cashier didn’t know what she was doing so called Madison over. She then came over and mumbled some words saying shes going to the back and get it started and walked away. I go and sit down and am waiting 20 minutes for my food I look up and ask if its ready and the cashier says that I need to go into the app and order. I said ive been waiting here 20 minutes and you all havent said a word to me. I asked to speak with a manager because this type of service is unacceptable and of course they said no one was in. I spoke with Madison about her tone and the way she handled the situation and she was nonchalant and simply didnt care. Businesses really need to learn how to hire and train people who understand customer service.
- EEErinDec 10, 20255.0Ordered from a delivery app due to me being sick and was surprised with an encouraging note on my drink! The order was well put together and everything tasted amazing. I highly recommend the açaí bowl!
- BBBNov 19, 20255.0❤️
- KSKathleen SmithNov 16, 20252.0We used to visit tropical smoothie on a regular basis when we lived in Tuscaloosa two years ago. We were back for the game on Saturday. Not greeted when we came in, waited over 5 minutes to be spoken to, ordered and the machine was frozen on you must tip 15%, food presented in a sloppy manner. Will never go again.
- CNCaren NelsonOct 28, 20255.0I got the Santa Fe dilla and my boyfriend got the chicken bacon ranch flat bread. It’s always fresh never a bad taste. Every time we go they give us good substitutions for our smoothies to make them taste better or to fit how healthy we wanna be
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What types of payment can I use at Tropical Smoothie Cafe?
You can pay with American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What are the dining hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 6:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturdays, and 10:00 AM to 9:00 PM on Sundays.
Does Tropical Smoothie Cafe offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead using an app or online?
Yes, you can order ahead using the Tropical Smoothie Cafe app available on iOS and Android or online via their website for delivery or pickup.
What types of meals are served at Tropical Smoothie Cafe?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What cuisine and specialties can I expect at Tropical Smoothie Cafe?
Enjoy fresh, made-to-order smoothies, wraps, flatbreads, acai bowls, salads, quesadillas, sandwiches, and desserts with options for vegan and gluten-free preferences.
Is Tropical Smoothie Cafe family-friendly and does it offer a kids' menu?
Yes, Tropical Smoothie Cafe welcomes families and has a children's menu available.
What nearby places can I visit along with Tropical Smoothie Cafe at Midtown Village?
You can also visit Crazy 8, a children's clothing store; Sport Clips Haircuts of Tuscaloosa for a haircut or styling; and Chicken Salad Chick, a southern sandwich restaurant, all located nearby.
Are there fitness or spa options near Tropical Smoothie Cafe in Midtown Village?
Yes, Planet Fitness gym and Midtown Nails salon are nearby, perfect for combining a workout or beauty treatment with your smoothie visit.
Can I explore dessert and snack options near Tropical Smoothie Cafe?
Nearby, you can find Chip Cookies bakery and Gigi's Cupcakes for sweets, as well as BobaMania Midtown for bubble tea and smoothies.