Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Tuscaloosa Subway® Restaurant at 4720 University Blvd East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
231 reviews
5 stars
83
4 stars
55
3 stars
19
2 stars
11
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Ingredient Availability
Many reviews highlighted that the restaurant often runs out of key ingredients, leading to customer dissatisfaction.
Cleanliness Issues
Several customers noted cleanliness problems, including sightings of pests and dirty conditions.
Employee Performance
While some employees received praise for their friendliness and efficiency, many were criticized for being overwhelmed and poorly managed.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported old or improperly prepared ingredients.
- SMStanley MarshNov 3, 20251.0I wish I could give this no stars but it needs at least 1, this is possibly the worst Subway in existence…this whole location is incompetent. Terrible service. Lady who did my mobile order took a picture on her phone of the order at the register & was constantly touching the phone while SLOWLY making my order, I then notice that she was making a different order & asked her if that was supposed to be my order & she said no, I then proceeded to wait while at least 3-4 people behind my already had their orders & left the store. When she gets done with the sandwiches she wraps them up & puts them in a bag & tries to give it to me… I tell her it wasn’t mine & told her that was why I asked when she was making the order, my sandwich wasn’t correct & I was fine with that, I just wanted my husband’s to be correct. She then proceeds to start the whole process over & remakes his sandwich & I have to tell her ingredient by ingredient on my MOBILE ORDER because for some reason their register doesn’t print mobile order receipts! Not to mention the man who went in the back & cut up more green bell peppers had seeds in the entire container of peppers, I highly recommend either going to the Pilot Travel Center or Brookwood for Subway or literally ANYWHERE ELSE! I WAITED 40 MINUTES FOR 2 SANDWICHES! Absolutely disgusted with this place… also not to mention the health department score of 85, this location needs to be closed, I wish it would so others wouldn’t have to endure this misery. Good luck to those of you who go there.
- EHEddie HigginbothamOct 21, 20251.0I’ve tried 3 times in the past 2 weeks to eat here. Twice they were out of what I wanted and the third time they closed 5 hours early. Not worth trying.
- RCR ChandlerSep 15, 20251.0OWNERS SHOULD BE ASHAMED!!! Employees are over- worked and under paid. Constantly out of or low on ingredients. There’s a young black man, has to be between 18-20, he’s always there by himself. Very nice guy, he does the best he can when clearly Managemnt is poor and the owners obviously do not care about the place or workers.
- CCChad ChismAug 27, 20255.0The young man was by himself but he was doing a great job! And was very fast.
- DWDawson WilksAug 24, 20251.0The worker was awesome and very sorry for not having many items in stock. It was obviously not her fault for how poor management is around here. Whoever this franchise owner is should be ashamed of themselves. Having only one worker along with failure to order proper amount of ingredients is just plain embarrassing.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
The Subway restaurant is located at 4720 University Blvd East, Suite E, Tuscaloosa, AL 35404, USA.
What are the operating hours of the Subway at 4720 University Blvd East?
This Subway is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does this Subway offer catering services?
Yes, the Subway at 4720 University Blvd East offers catering services to meet your needs.
What meal options are served at this Subway?
This Subway serves breakfast, lunch, and dinner with a variety of options including Footlongs, 6” sandwiches, wraps, salads, fresh cut veggies, and cookies.
Can I order food for delivery or curbside pickup from this Subway?
Yes, the Subway provides both curbside pickup and delivery services for convenient ordering.
How can I place an order online for this Subway location?
You can place an order online through their menu and ordering URL: https://subway.com/en-us/restaurant/51791-0/menu/
Is there dine-in service available at this Subway restaurant?
Yes, this Subway location serves dine-in customers as well as takeout.
What are some nearby insurance offices near the Subway at 4720 University Blvd East?
There are multiple Alfa Insurance offices near this Subway location, which may be useful if you have appointments or need to visit them before or after grabbing a meal.
Which mental health center is located close to this Subway?
The Indian Rivers Mental Health Center is located nearby, providing health and counseling services close to the Subway on University Blvd East.
What nearby shopping or antique stores can I visit around this Subway location?
Nearby shopping options include the Alabama Antique Market and Ashley's Attic discount and home goods stores, offering a chance to shop before or after your Subway visit.