Subway

3.4
232 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tuscaloosa Subway® Restaurant at 4720 University Blvd East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4720 University Blvd East, Tuscaloosa, AL
35404, United States

Hours

Reviews

3.4
232 reviews
5 stars
83
4 stars
55
3 stars
20
2 stars
11
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Ingredient Availability

Many reviews highlighted frequent shortages of ingredients, leading to dissatisfaction with orders.

Cleanliness Concerns

Several customers noted cleanliness issues, including reports of roaches and old produce.

Employee Performance

While some employees received praise for their friendliness and efficiency, others were criticized for poor management and lack of support.

Mixed Food Quality

Food quality received mixed reviews, with some customers enjoying their meals while others reported issues with freshness and preparation.
  • DB
    Donna Burnett
    Dec 20, 2025
    5.0
    I had a salad with no meat .....it was so good My husband had a footlong cold cut And he said it was bussin So I take it he enjoyed too
  • SM
    Stanley Marsh
    Nov 3, 2025
    1.0
    I wish I could give this no stars but it needs at least 1, this is possibly the worst Subway in existence…this whole location is incompetent. Terrible service. Lady who did my mobile order took a picture on her phone of the order at the register & was constantly touching the phone while SLOWLY making my order, I then notice that she was making a different order & asked her if that was supposed to be my order & she said no, I then proceeded to wait while at least 3-4 people behind my already had their orders & left the store. When she gets done with the sandwiches she wraps them up & puts them in a bag & tries to give it to me… I tell her it wasn’t mine & told her that was why I asked when she was making the order, my sandwich wasn’t correct & I was fine with that, I just wanted my husband’s to be correct. She then proceeds to start the whole process over & remakes his sandwich & I have to tell her ingredient by ingredient on my MOBILE ORDER because for some reason their register doesn’t print mobile order receipts! Not to mention the man who went in the back & cut up more green bell peppers had seeds in the entire container of peppers, I highly recommend either going to the Pilot Travel Center or Brookwood for Subway or literally ANYWHERE ELSE! I WAITED 40 MINUTES FOR 2 SANDWICHES! Absolutely disgusted with this place… also not to mention the health department score of 85, this location needs to be closed, I wish it would so others wouldn’t have to endure this misery. Good luck to those of you who go there.
  • EH
    Eddie Higginbotham
    Oct 21, 2025
    1.0
    I’ve tried 3 times in the past 2 weeks to eat here. Twice they were out of what I wanted and the third time they closed 5 hours early. Not worth trying.
  • RC
    R Chandler
    Sep 15, 2025
    1.0
    OWNERS SHOULD BE ASHAMED!!! Employees are over- worked and under paid. Constantly out of or low on ingredients. There’s a young black man, has to be between 18-20, he’s always there by himself. Very nice guy, he does the best he can when clearly Managemnt is poor and the owners obviously do not care about the place or workers.
  • CC
    Chad Chism
    Aug 27, 2025
    5.0
    The young man was by himself but he was doing a great job! And was very fast.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 4720 University Blvd East, Suite E, Tuscaloosa, AL 35404, USA.

What are the operating hours of the Subway at 4720 University Blvd East?

This Subway is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.