Papa Johns Pizza

Reviews

• MW

  Miracle Watson

  Oct 25, 2025
  1.0
  This is the worst experience I've ever had with a Papa John's. As I'm writing this, I've still not received my order. I called the store and got hung up on TWICE! The manager was rude and honestly I wish I would've opted for a refund. I hope for this particular store's sake my food isn't tampered with.
• TP

  Tyler Privette

  Oct 9, 2025
  1.0
  I ordered a pizza from this location the other night for my employees and i instructed the driver to hand me the order on the delivery instructions. I received one phone call and wasn’t able to answer it but immediately started to walk to the front and there was no sight of the driver. I looked on the status and it was marked as “delivered.” I called the store and spoke with the manager and he explained the store was about to close and the driver is already home for the night. He explained he would refund the order and give me two complimentary pizza and have the name set aside for the issue. I called to redeem that tonight spoke with a woman and she said it’s either a refund or replacement and would not honor what was promised to me since they dropped the ball. I will not be doing business again with them.
• SN

  Shay Nicosia

  Aug 25, 2025
  5.0
  DELICIOUS fresh pizza.
• PH

  Paul Heartman

  Aug 23, 2025
  5.0
  We order here Every time we want pizza, we always place the order at the house and by the time we get there, it’s always ready Everybody in there always cool pizza Always good
• AP

  Alexis Prewitt

  Aug 17, 2025
  1.0
  I just placed an order through the papa John’s app as I’ve always have. I accident clicked cash while actually trying to use my card as payment. I called the store they let the phone ring over and over. I called several times before they actually answered the phone. I completely understand being short staffed , but they answered the phone as if i was a bother. I checked the status of my order through the app which routed me to DoorDash so i paid for it with my card through there. Then there was no update on anyone picking up my order after that. I called again a lady answered the phone ( they didn’t say hey thank you for calling papa John’s then their name), but she answered and quickly placed me on hold. A guys come back to the phone i proceed to explain in full detail what i was needing assistance with. He proceeds to say with attitude “ well ma’am what’s your issue” . I only called for an update on my order. They just called me back and proceeded to tell me no one has come to pick my order up and they could void it out and i resubmit it . I asked would i receive my money back considering i paid for it with my card, he tells me no or they could just wait for someone to come and get my order. I proceeded to ask if they expected me to take cold food if they had no idea when someone would come and get it. Luckily someone pulled up to get it. That by far was the worst customer service experience I have ever experienced .

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