Papa Johns Pizza

3.1
298 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Tuscaloosa, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Tuscaloosa pizza for any occasion. Call us for pizza delivery in Tuscaloosa or stop by 1330 Hackberry Lane for carryout to order the best pizza in Tuscaloosa, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1330 Hackberry Lane, Tuscaloosa, AL
35401, United States

Hours

Reviews

3.1
298 reviews
5 stars
119
4 stars
40
3 stars
6
2 stars
10
1 star
123

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the pizza for its taste, fresh ingredients, and signature crust, while others reported issues with overcooked or incorrect orders.

Customer Service

Feedback on customer service was mixed; some praised friendly and efficient staff, while others reported rude behavior, particularly from management.

Delivery Issues

Numerous complaints about delayed deliveries and poor communication regarding order status were noted.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Management

The manager received significant criticism for unprofessional behavior and poor handling of customer complaints.
  • PP
    Peter
    Nov 10, 2025
    1.0
    Guy was rude
  • ER
    Elizabeth Rosenberg
    Nov 7, 2025
    5.0
    I’ve always had great experiences at this Papa John’s location, for both family meal orders and for large quantity catering orders for University events. Highly recommend for student events, great experience when I was in charge of catering for 100+ students. Very friendly and helpful staff, food always high quality.
  • WW
    wow wow
    Nov 2, 2025
    5.0
    micah was a cutie i wish he delivered more than just pizza
  • OU
    owen u
    Oct 18, 2025
    5.0
    Papa John’s consistently delivers when it comes to reliable, satisfying pizza at a fair price. Known for its signature hand-tossed crust and fresh ingredients, the brand lives up to its slogan “Better Ingredients. Better Pizza.” The dough has a slightly chewy texture, and the sauce strikes a good balance between sweet and tangy. Their cheese blend melts evenly, creating that classic stretch every pizza lover appreciates. The pepperoni is flavorful and crisped just right along the edges, while their garlic butter dipping sauce adds an extra indulgent touch that keeps customers coming back.
  • CB
    C Boland
    Oct 4, 2025
    1.0
    I preordered using the app at 6 pm for delivery at 7:30 pm. I called for the 3rd time at 8:45 pm, still no pizzas. The lady told me at 8:15 pm that I was first on the list to go out. So when I called at 8:25, they kept me on hold for 20 minutes. I stayed on just to see… I hung up and called back. The lady said the order was out. I said I want a full refund. I guess we will see if they do it. She said she would refund me after they bring the pizzas back. Anybody believe that?

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Tuscaloosa?

Papa Johns Pizza offers delivery from 10:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

Can I order carryout from Papa Johns Pizza, and what are the takeout hours?

Yes, you can order carryout. Takeout is available daily from 10:30 AM to 10:00 PM.