Jimmy John's

3.9
239 reviews

About

Sandwich Restaurant

Location

Jimmy John's
512 15th St E, Tuscaloosa, AL
35401, United States

Hours

Reviews

3.9
239 reviews
5 stars
139
4 stars
30
3 stars
21
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, rude staff, and incorrect orders, leading to a negative customer experience.

Food Quality

While many customers praised the freshness and taste of the sandwiches, there were complaints about stale bread and incorrect sandwich fillings.

Staff Friendliness

Some customers reported positive interactions with friendly staff, but others experienced rudeness and unprofessional behavior.

Delivery Problems

Several reviews mentioned issues with delivery times and missing items, indicating a need for improvement in this area.
  • CN
    Chase Neblett
    3 days ago
    5.0
    Good service!
  • GC
    Glen Cherry
    Jan 4, 2026
    5.0
    Love this place. J.John's is a healthy alternative to burgers and fries. Kinda why I eat here a lot.
  • ST
    spirx tualz
    Dec 8, 2025
    1.0
    This place is awful, you’re better off going to any other sub place!
  • LL
    Lexi Love
    Dec 8, 2025
    1.0
    If I could rate this place zero stars I would… I HAVE to share my experience because I am genuinely SHOCKED at how unbelievably slow and unprofessional the service at this Jimmy John’s was. I’ve never seen anything like it. The whole point of “freaky fast” is speed, yet I waited so long I could’ve grown the lettuce myself. But the slow service wasn’t even the worst part. The workers were downright rude. When I asked a simple question about my order, the employee rolled their eyes so hard I thought they might actually get stuck. Another worker acted like handing me my sandwich was a personal inconvenience. No smile, no greeting, just attitude. And when my order was wrong (after all that waiting!), they acted irritated that I politely pointed it out. This is absolutely the worst place to bring your family. The atmosphere is stressful, the workers are dismissive, and the service is painfully slow. I wouldn’t recommend this location to anyone. Honestly, save your money and your sanity, no one should ever give their hard earned money to a place that treats customers this poorly.
  • OD
    Oliver Dreyer
    Nov 27, 2025
    5.0
    Great food and filled with handsome young men running a great operation