Dunkin'

3.8
407 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tuscaloosa, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2520 Stillman Blvd, Tuscaloosa, AL
35401, United States

Hours

Reviews

3.8
407 reviews
5 stars
208
4 stars
71
3 stars
40
2 stars
30
1 star
58

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

While some reviews praised friendly staff, others highlighted rude behavior and slow service, particularly during busy times.

Food Freshness

Customers expressed concerns about the freshness of food items, particularly donuts and sandwiches, with some reporting cold or stale products.

Drive-Thru Experience

The drive-thru service was frequently mentioned as slow, with long wait times reported by multiple customers.

Cleanliness

Several reviews noted cleanliness issues, particularly in the bathrooms and overall store environment.
  • AA
    Alondria Agnew
    Dec 19, 2025
    2.0
    NEVER CAN GET MY ORDER CORRECT
  • NM
    Nikki McGillivray
    Dec 2, 2025
    5.0
    The staff in the drive-thru are always so very pleasant. The food and coffee are always delicious.
  • SP
    Sondra Pinder
    Nov 3, 2025
    1.0
    I made a purchase through the app on 10/29. When I arrived to pick up my order, none of the doughnuts I ordered were available. The young lady said she would cancel the order. Later, I noticed the order wasn’t cancelled on the app so I did so. Called the store & spoke to Eon. He said he didn’t even see an order from me. Today is 11/3, & I’m still trying to get my refund. On TWO occasions I waited over 15 minutes on their customer service line, to no avail!! Kristy Kreme is my new doughnut spot!!
  • OU
    owen Utsey
    Oct 10, 2025
    5.0
    Dunkin’ at 3615 McFarland Blvd E in Tuscaloosa offers a convenient stop for coffee and breakfast items. The drive-thru and mobile ordering options cater well to those on the go. The staff is generally friendly, with some patrons noting efficient service during peak hours.  The menu features a variety of coffee beverages, including iced and hot options, as well as breakfast sandwiches and baked goods. While some customers praise the taste and quality of the drinks, others have reported inconsistencies in flavor and temperature. For instance, a review mentioned that the coffee tasted either burnt or too strong.
  • CS
    Charzell Shields
    Oct 4, 2025
    4.0
    Service and getting my points

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Tuscaloosa, AL?

Dunkin' in Tuscaloosa is open Monday through Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at 2520 Stillman Blvd offers both delivery and curbside pickup services.