Dunkin'

3.8
405 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tuscaloosa, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2520 Stillman Blvd, Tuscaloosa, AL
35401, United States

Hours

Reviews

3.8
405 reviews
5 stars
207
4 stars
71
3 stars
40
2 stars
29
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.

Staff Friendliness

While many reviews praised the friendliness of the staff, there were also complaints about rude behavior and lack of acknowledgment from employees.

Product Consistency

There were mixed reviews regarding the quality and freshness of food and beverages, with some customers experiencing inconsistencies in taste and temperature.

Location Management

The store appears to struggle with organization and management, particularly during busy times, leading to stock shortages and inefficient service.

Cleanliness Issues

Several customers noted cleanliness problems, particularly in the restroom, which detracted from their overall experience.
  • SP
    Sondra Pinder
    Nov 3, 2025
    1.0
    I made a purchase through the app on 10/29. When I arrived to pick up my order, none of the doughnuts I ordered were available. The young lady said she would cancel the order. Later, I noticed the order wasn’t cancelled on the app so I did so. Called the store & spoke to Eon. He said he didn’t even see an order from me. Today is 11/3, & I’m still trying to get my refund. On TWO occasions I waited over 15 minutes on their customer service line, to no avail!! Kristy Kreme is my new doughnut spot!!
  • OU
    owen u
    Oct 10, 2025
    5.0
    Dunkin’ at 3615 McFarland Blvd E in Tuscaloosa offers a convenient stop for coffee and breakfast items. The drive-thru and mobile ordering options cater well to those on the go. The staff is generally friendly, with some patrons noting efficient service during peak hours.  The menu features a variety of coffee beverages, including iced and hot options, as well as breakfast sandwiches and baked goods. While some customers praise the taste and quality of the drinks, others have reported inconsistencies in flavor and temperature. For instance, a review mentioned that the coffee tasted either burnt or too strong.
  • CS
    Charzell Shields
    Oct 4, 2025
    4.0
    Service and getting my points
  • IC
    Ismael Calderón
    Aug 30, 2025
    1.0
    I had bought a couple of donuts but ask the cashier if he could warm them up because they look cold and he said they weren't able to do that so I had to ask for my refund but how are you going to have a donut shop and not have fresh donuts
  • KS
    Ken Schreiber
    Aug 28, 2025
    5.0
    Great place to grab a quick snack and drink. The staff are very friendly and efficient. Sometimes there can be a wait but the food and overall service make up for it.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Tuscaloosa, AL?

Dunkin' in Tuscaloosa is open Monday through Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at 2520 Stillman Blvd offers both delivery and curbside pickup services.