Domino's Pizza

3.9
391 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Tuscaloosa? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2525 University Blvd E .

Details

  • DeliveryAvailable

Location

Domino's Pizza
2525 University Blvd E, Tuscaloosa, AL
35404, United States

Hours

Reviews

3.9
391 reviews
5 stars
208
4 stars
69
3 stars
37
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service, including unresponsive staff and lack of acknowledgment at the pickup window.

Food Quality

While many customers praised the food as hot and delicious, there were several complaints about inconsistent quality, including pizzas being skimpy on toppings and cheese.

Order Accuracy

Several customers reported issues with incorrect orders and delays in service, leading to frustration and dissatisfaction.

Cleanliness

Concerns were raised about unsanitary practices, such as employees handling food without gloves, which negatively impacted customer perceptions.

Delivery Issues

Numerous reviews mentioned long wait times for delivery and problems with order cancellations, contributing to a negative overall experience.
  • EJ
    Ebony Jones
    Oct 9, 2025
    5.0
    Food is always hot and fresh
  • BP
    Brandi Pruitt
    Oct 8, 2025
    1.0
    I am a frequent customer at this specific location BUT ONLY BECAUSE I WORK AND LIVE CLOSE BY. The customer service is poor and Management is poor. I ordered 2 medium pizzas for pickup at the window today and the tracker noted that my order was ready for pickup at 7:20PM. I arrived onsite at 7:33PM. The worker that came to the window asked for my name, returned to the window and stated "we don't have any order for Brandi". She walked off and did NOT return. I sat at the window until another worker addressed me 4 minutes later asking "has someone helped you yet ". I told her I had 2 pizzas for Brandi that should be ready for pickup. She left and returned to say only 1 pizza was ready and the other was still in the oven and she did not know how long it would be and asked me to park. I asked to speak with a manager and she said I would have to come inside which i did. Management NEVER spoke with me, I was never addressed again once I came inside by ANYONE! I had to ask for my pizza again once it came out the oven and was placed on the shelf. Time wasted. Who wants pizza that's cooked 22 minutes apart. Everytime I come here I'm waiting and waiting to be acknowledged and greeted. Do better Dominos the customer service is very poor
  • AW
    Alexandria Ward
    Sep 23, 2025
    5.0
    This place is always busy, but you can tell that they work very hard to make sure their food meets the customer needs. I have had no complaints about my food. Best Pizza ever
  • RC
    R Chandler
    Sep 18, 2025
    1.0
    I usually order delivery, however I decided to pick my order up today. Walked in, no one greeted me, no one even stopped to acknowledge that I had entered the store. They all kept making pizzas with their BARE HANDS, NOT ONE PERSON HAD ON GLOVES. I was baffled that the employees stood right in plain sight grabbing cheese and toppings with their bare hand IN FRONT OF A CUSTOMER. That’s disgusting and unsanitary. The manager even grabbed a bag of cheese, opened it and refilled the cheese with her bare hands. The guy that finally came over after I stood there for about 4 mins, with pizza dust still on his hands, greeted me and begin typing on the computer with food all over his hands. I almost threw up. I just walked out. I’ll never patronize any business that’s ran like this, where is the care and customer service these days? NON- EXISTENT! It’s really sad. Anywho, cooking at home from now on.
  • MW
    Matthew Wood
    Sep 4, 2025
    5.0
    I've ordered from this location a million times. Always perfect. Always consistent. The same crew has been working there for years and they should be the industry standard. Chef's kiss.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Tuscaloosa offer?

Domino's Pizza in Tuscaloosa offers Specialty Pizzas as well as options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for delivery and takeout at Domino's Pizza on University Blvd E?

Domino’s Pizza is open daily from 10:30 AM to 1:00 AM for both delivery and takeout services.