Chipotle BAMA Campus is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Food Quality
Customers frequently reported issues with food quality, including cold, undercooked, or improperly prepared items, as well as complaints about portion sizes being too small.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food debris, contributing to a negative dining experience.
Order Accuracy
Many customers experienced problems with incorrect orders, including missing items and wrong ingredients, leading to dissatisfaction with the overall service.
Management Issues
Reviews indicated chronic understaffing and poor management practices, resulting in long wait times and disorganization during busy periods.
YY
yo yo
6 days ago
2.0
They make you wait at least 10 minutes just to check out after making your food and most of the workers are rude.
BB
British Boles
Nov 16, 2025
1.0
Gave me literally straight rice 2 beans and a string of steak.
JS
Jasia Smith
Nov 15, 2025
1.0
I went into the store because I had a free double protein so I told them while ordering may I please have double steak and regular chicken. They assured me it was just double steak and not double chicken. I get to the register I was told my total was $26 even after the coupon. Which was ridiculous if I just had double steak and queso on my bowl. I looked at my receipt and asked to speak to the manager the girl had an attitude. I was charged for queso twice and charged for chicken when there actually wasn’t even chicken in my bowl when I got home and realized it. I’ve tried to contact people at the store and resolve this issue but no response. $26 for a bowl that should’ve been no more than $13-15 max is ridiculous. I have pictures of everything as well.
JG
Jaxson Giordano
Nov 4, 2025
1.0
Girl working is always in a rush and completely messed up order. She is totally rude and just overall a horrible experience. I won’t be returning to this chipotle as long as those workers are there. Horrible.
SV
Sandra Vacchi
Oct 12, 2025
3.0
Ayer pedí un Bowl para comer en el local ubicado en The Strip, cerca del Campus de la Universidad de Alabama, fuí caminando porque ese local no tiene parking disponible para clientes. No había casi gente ya que fuí temprano a cenar, no había cola detrás de mi. Le expliqué a la joven que gentilmente me atendió que no quería nada spicy ya que no me gusta y le rogué que me avisará para no señalar nada con picante. Fué incluso a buscar el pollo a un lugar distinto de otra barra, pues el resultado fué un pollo picante en mi bowl, al parecer o no están atentos a nuestras necesidades o están mal organizados.
Las mesas en general estaban todas con residuos de clientes anteriores, sucias. Tuve que pedir cucharas porque no había ni una. Tuve que escupir literalmente dos piezas de pollo porque eran incomibles, evidentemente pican cualquier cosa y lo meten. Lo mismo me sucedió con un trozo grande y duro como piedra de palta que tenía la cucharada de guacamole que me cobraron $2.65 + tax EXTRA! Una tristeza como por economizar bajan la calidad y la cantidad de la comida. Ya no volveré.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at BAMA Campus?
Chipotle Mexican Grill at BAMA Campus is open daily from 10:45 AM to 11:00 PM.
Does Chipotle BAMA Campus offer delivery and pickup services?
Yes, Chipotle BAMA Campus provides both in-store pickup and delivery services.
Where is Chipotle BAMA Campus located?
It is located at 1203 University Blvd, Tuscaloosa, AL 35401, across from the University Town Shopping Center.
How can I order online from Chipotle Mexican Grill BAMA Campus?
You can order online through their website at https://order.chipotle.com/ or via their app available in the Apple App Store.
Does Chipotle BAMA Campus accommodate special dietary preferences?
Chipotle uses only 53 real ingredients with no artificial colors, flavors, or preservatives and focuses on responsibly sourced wholesome ingredients.
What social media platforms can I follow Chipotle BAMA Campus on?
Chipotle BAMA Campus can be followed on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.
What nearby dining options are close to Chipotle BAMA Campus for more variety?
Nearby options include Rita's Italian Ice for desserts, Jersey Mike's Subs for sandwiches, PJ's Coffee for coffee and bakery items, and Pieology Pizzeria for pizza lovers.
Are there nearby places to visit before or after dining at Chipotle BAMA Campus?
Yes, Woodlands of Tuscaloosa is a local landmark and retirement home you can see nearby, and The Strip offers bars and dance clubs for evening entertainment.
Where can I find nearby coffee shops around Chipotle BAMA Campus?
Near Chipotle BAMA Campus, you can visit PJ's Coffee as well as Bad Ass Coffee Co. for your coffee needs.
Are there convenient nearby services for shipping or banking near Chipotle BAMA Campus?
Yes, UPS Access Point and The UPS Store provide courier and shipping services nearby, while Capital One and Chase Bank offer banking services close to Chipotle.