Chipotle Mexican Grill

3.1
970 reviews
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Business Details

1800 McFarland Blvd E, Tuscaloosa, AL
35404, United States
(205) 391-0140
https://locations.chipotle.com/al/tuscaloosa/1800-mcfarland-blvd-e?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=989
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About

Mexican Restaurant
Chipotle Bama (University of Alabama) is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1800 McFarland Blvd E, Tuscaloosa, AL
35404, United States

Hours

Reviews

3.1
970 reviews
5 stars
321
4 stars
157
3 stars
106
2 stars
58
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, slow service, and inattentiveness to customers.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Food Quality

Feedback indicated inconsistent food quality, with issues such as undercooked rice, small portions, and missing ingredients.

Order Accuracy

Several reviews mentioned frequent mistakes with online orders, including missing items and incorrect orders.

Wait Times

Customers consistently complained about long wait times, both in-store and for online orders, often exceeding reasonable expectations.
  • AM
    Antonionia “Marie”
    5 days ago
    4.0
    they was pretty crowded but served me quickly staff was nice, restaurant appeared clean. ordered some tacos.
  • HF
    Hagen Fulford
    Jan 3, 2026
    1.0
    Walked about 15 ppl in line and no one making meals as they were waiting on meat. No urgency from staff just casually walking around.
  • LH
    Laura Hotzler
    Dec 19, 2025
    5.0
    Store was very busy, looked like it needed a good cleaning in food serving area. Tables needed to be wiped off
  • LF
    LaTonya B. Foy
    Dec 14, 2025
    2.0
    My daughter came home with a bowl the night before which made us want one. But turns out this was not the location she visited & I can see why. We were here around 8:45pm and understand it was probably close to closing time & we should have went somewhere else. The workers were not the friendliest. The 1st station really needed to be wiped down, the guy at the 2nd station wiped the area a little bit. There was not much to choose from that looked appealing. We went ahead and ordered 2 chicken bowls anyway. Only for my friend to tell me the next day that this location had been closed for roach infestation.
  • CC
    CW4SEA03
    Dec 12, 2025
    1.0
    Workers were on phone with a line of customers. Workers were also to busy talking to each other and give very small portions.
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Frequently Asked Questions About Chipotle Mexican Grill

What meals can I find at Chipotle Mexican Grill Bama (University of Alabama)?

You can enjoy customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill at 1800 McFarland Blvd E?

Chipotle is open every day from 10:45 AM to 11:00 PM.