Checkers

3.6
556 reviews

About

Fast Food RestaurantBurger JointRestaurantAmerican RestaurantChicken RestaurantSandwich RestaurantTake Out Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
521 15th Street, Tuscaloosa, AL
35401, United States

Hours

Reviews

3.6
556 reviews
5 stars
211
4 stars
119
3 stars
89
2 stars
43
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or disinterested employees.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or food not prepared as requested.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others reported cold, stale, or poorly prepared food.

Wait Times

Customers frequently noted long wait times, both for service and food preparation, impacting overall satisfaction.

Location Issues

Several reviews mentioned operational problems, such as being closed unexpectedly or only accepting delivery orders.
  • LA
    Leigh Allen
    Oct 31, 2025
    3.0
    Forgot to put my apple pies in bag and didn’t notice til home
  • AF
    Aretha Franklin
    Sep 9, 2025
    1.0
    Nasty food rude service
  • CF
    chevey fan13
    Aug 30, 2025
    5.0
    I ordered the big bufford combo and it was very good 💯😊 as were the servers, very friendly and talkative, I recommend this Checkers to everyone.
  • SJ
    Stephen Jacobs
    Aug 15, 2025
    1.0
    So, after the checkers reopened, I went by after work to get something and was told they only take door dash. A couple weeks later, I drive by and see cars in line and decide to try to order again. Success. I went by a couple times later, no problem. Tonight, I get off of work at 11pm and go by and when I pull up to order, I am told they are only doing door dash. I am the only vehicle on the property other than the employees, but they cannot take my order. The new owner needs to put up some sign that says we don't want your business unless you order door dash. I tried using the app a couple weeks ago and followed the sign that said where to go for app orders and door dash. I was completely ignored at that window. I did drive to the other side and got my order though they advertised a glorilla meal, but never have apple pies. Sorry this is so long, but the Northport location has not reopened, and if I want something from checkers, this is my only option.
  • CC
    charmed
    Aug 6, 2025
    1.0
    went there at 1am and they said they close but the site say close at 2am.

Frequently Asked Questions About Checkers

What are the opening hours of Checkers at 521 15th Street in Tuscaloosa?

Checkers is open every day starting from 10:00 AM. It closes at 2:00 AM Sunday through Wednesday and on Sunday, at 3:00 AM on Thursday, and at 4:00 AM on Friday and Saturday.

Does Checkers offer delivery service and how can I order?

Yes, Checkers offers delivery. You can order online at https://order.checkersandrallys.com/menu/5981-tuscaloosa or through DoorDash at https://www.doordash.com/store/checkers-tuscaloosa-982820/en-US.