Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on food quality; some customers enjoyed the fresh and tasty options, while others reported issues with undercooked or burnt items.
Service Experience
Customer service is inconsistent; many praised friendly staff, but others reported rude behavior and long wait times.
Cleanliness
Concerns raised about cleanliness in the restaurant, with some customers noting a need for better hygiene practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior and lack of training for staff.
JG
Just Your Average Gal
Dec 5, 2025
5.0
Went twice at two different times of the day. The early morning one was really busy so we were waiting about 30 mins, which I didn't mind. The staff are friendly 😊
But each time the food was super hot and the chicken is really tasty. Def one of the best fast food places I've been to here! Recommended
KK
Kit
Nov 26, 2025
1.0
Absolutely disgusting food: It all tastes bad, and there were No Utensils - At All: not even a straw for the drink!! - with my delivery; all sauces were also missing Except the peach-honey-pepper, which I don't understand why Anyone would think is good enough to sell since it smells bad and tastes even worse.
No part of the order was good - even the tea was somehow both too sweet And too bitter simultaneously - but that sauce, while its name suggests an appealing flavour concept, is so poorly executed and was definitely the worst-tasting item that I received . . . although the 'apple crisp' - which isn't 'crisp' at all but soggy at the top - is close in second place for tasting the most-repulsive.
LP
Lorraine Patton
Nov 19, 2025
5.0
Friendly staff every time I visit.
TS
Thomas Connolly Sr
Nov 15, 2025
5.0
This was the most friendly, best service, and best tasting fast food I've eaten in Tuscaloosa, Alabama and all with a smile! Thank you and you earned my business for years to come since I just became an official resident thanks to the VA! The lady that served me had beautiful crimson hair and she was the one with a million dollar smile! Roll Tide dear! Thank you!
IL
Indi Lane
Nov 15, 2025
5.0
Door dash.
But honestly the restaurant can use a very good deep cleaning.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dining hours at Bojangles in Tuscaloosa?
The dine-in hours are from 5:00 AM to 10:00 PM every day except Sunday, when it opens at 6:00 AM and closes at 10:00 PM.
Does Bojangles offer drive-through service and what are its hours?
Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and starting at 6:00 AM on Sundays.
Can I order Bojangles food using a mobile app?
Yes, you can order Bojangles through their app available on the Apple App Store and Google Play Store.
What payment methods are accepted at Bojangles?
Bojangles accepts payment by cash, Mastercard, Visa, and travelers checks.
Does Bojangles have seating and accessibility features?
Yes, Bojangles has seating available with wheelchair accessible entrances and parking, welcomes families, and offers free Wi-Fi.
Is there a nearby pharmacy close to Bojangles where I can run errands?
Yes, Tuscaloosa Drug - Five Points and CVS Pharmacy are nearby, so you can conveniently pick up prescriptions or health items before or after your visit to Bojangles.
Are there other dining options close to Bojangles in Tuscaloosa?
Yes, Wendy's, McDonald’s, and Jalapenos Mexican Grill are nearby, allowing you to explore a variety of fast food and Mexican cuisine near Bojangles.
Where can I find automotive services near Bojangles?
AutoZone, Advance Auto Parts, and Pop's Shop auto body repair are close by, making it easy to handle vehicle needs alongside your meal at Bojangles.
Does Bojangles offer catering services?
Yes, Bojangles provides catering options to accommodate family meals and events with a variety of Southern-style dishes.