Arby's

3.9
814 reviews
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Business Details

2240 Mcfarland Blvd E, Tuscaloosa, AL
35404, United States
(205) 758-3791
http://www.arbys.com/locations/us/al/tuscaloosa/2240-mcfarland-blvd-e/store-270
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2240 Mcfarland Blvd E, Tuscaloosa, AL
35404, United States

Hours

Reviews

3.9
814 reviews
5 stars
353
4 stars
228
3 stars
95
2 stars
54
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold, poorly made, and sometimes raw items.

Service Issues

Many reviews highlighted rude or unprofessional staff behavior, slow service, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including mold, dirty bathrooms, and unclean dining areas.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their kindness and professionalism.

Management Concerns

The general manager received mixed reviews, with some praising their attitude while others criticized their treatment of employees.
  • SR
    Spencer Reese
    Dec 4, 2025
    5.0
    Great food quick.
  • SF
    Sandra Fowler
    Nov 26, 2025
    5.0
    I always add the Arby's sauce to the roast beef. Best sauce!
  • RM
    Rachel Martin
    Nov 21, 2025
    1.0
    I Was going to order at the Drive through and nobody didnt take my order but they took everybody else order on November 21,2025
  • CC
    Cathy Canterbury
    Nov 19, 2025
    1.0
    The worst Arby's ive ever been to. Out of everything. No napkins. Roast Beef was hard. Got order wrong. No drinks were working. And she was rude!!!
  • BB
    Bri
    Oct 10, 2025
    1.0
    Got food from this location and this is the worst Arbys I’ve ever had. I’m a big Arbys fan. The meat has red spots like some isn’t done. It cut so damn thick. Suppose to have been a double. The sandwich looked throwed together. It barely had cheese on it. THEN the potato cakes. Had two orders. You can tell the grease was bad. They were so dark and wouldn’t stay together. Now I’m sitting at work hungry because I threw it away. I’ll never go back to that location. Pure laziness!! I’m so upset
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