Arby's

Reviews

• BB

  Brand

  6 days ago
  1.0
  After an unreasonable wait to be serviced inside the restaurant, it was clear customers are an imposition. Not sure what was occupying the three employees behind the counter but it certainly wasn't customers. Food was edible, but strongly recommend passing this restaurant.
• TS

  Trent Sutherland

  Mar 1, 2026
  1.0
  Just went to Arby's in Tuscaloosa, ordered 4 Arby's sandwichs. The casher trained by Arby's management didn't ask or tell me but decided to add cheese to all four sandwiches, this is an additional charge I wasn't told about, did not want, and did not order. To Arby's Corp. 3 of my family member are lactose intolerant. As we ordered this while traveling didn't notice the unordered addition to my order until we were already back on the interstate. Was this done in order to intentionally get more money or to intentionally harm my family? You might say this is my fault for not checking my order before I left but in my opinion what that response says about you is that you don't care about your customer experience or the health and safety of the customers. Instead your focus is to train employees to add unwanted upgrades to orders for a little extra money. If you had any vision you'd realize that instead this costs you money because this will be the last time I eat at any Arby's anywhere. Oh and last note on this horrible franchise no receipt was offered or given to me.
• BD

  Big Daddy1989

  Feb 18, 2026
  5.0
  Drive through wait time was minimum. Food was freshly cooked. Taste: ok.
• CH

  Charles Hudson

  Jan 15, 2026
  1.0
  Went in at 8 pm tonight. Staff was busy flirting with a guy in the lobby. Refused to serve me and my wife. Stating they can’t until HR gets there. Walking up seeing the guys they were flirting with, I made the comment before we even opened the door that it was going to go that way.
• SR

  Spencer Reese

  Dec 4, 2025
  5.0
  Great food quick.