Arby's

3.9
926 reviews
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Business Details

5032 Oscar Baxter Dr, Tuscaloosa, AL
35405, United States
(205) 344-5701
http://www.arbys.com/locations/us/al/tuscaloosa/5032-oscar-baxter-dr/store-6620
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5032 Oscar Baxter Dr, Tuscaloosa, AL
35405, United States

Hours

Reviews

3.9
926 reviews
5 stars
415
4 stars
235
3 stars
124
2 stars
65
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed it while others reported cold or poorly prepared items.

Service Issues

Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior.

Cleanliness

Generally positive feedback on cleanliness, with some noting specific issues like sticky floors.

Staff Friendliness

Many customers praised the friendly and helpful staff, although some reported rudeness.
  • RR
    Ricky
    Dec 6, 2025
    5.0
    Food is always good and as clean as fast food gets
  • FC
    Front Porch Chronicles
    Nov 11, 2025
    4.0
    Beast loves their food… well he loves all food 😂…
  • BP
    Belle Prince
    Oct 31, 2025
    5.0
    Food was great, place was clean including the restrooms, and service was excellent. Came in after the dinner rush on Halloween and still had a good meal and wonderful servic even when it was clear they might have been under staffed. Special shout out to Ty, she was a rock star!
  • EC
    Ewok Carswell
    Oct 19, 2025
    4.0
    It's Arby's. It's about the same everywhere you go. I do recommend trying the steak bites tho. They were better than I had thought they would be.
  • MV
    Mikkel V
    Sep 15, 2025
    1.0
    No this is the WORST food I’ve ever seen ?? I got a loaded Italian after 40 minutes they say they can’t make it. Whatever I ask for a roast beef gyro, they say that’s fine then proceed to give me pita PICKLES, and a bunch of roast beef SOAKED in mayo . Now yall know you’re wrong for that. Disgusting. 0/10. And no whip cream?? Be foreal
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