Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,261 reviews
5 stars
363
4 stars
253
3 stars
181
2 stars
95
1 star
369
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the drive-thru experience.
Food Quality
Several reviews mentioned cold or stale food, with complaints about incorrect orders and food not meeting expectations.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Staff Attitude
There were numerous complaints about rude or unprofessional staff behavior, contributing to a negative customer experience.
Operational Problems
Customers reported issues with the restaurant being closed unexpectedly, locked doors, and inconsistent hours, leading to confusion and dissatisfaction.
- CTCJ Davis TruckingNov 15, 20255.0Great service. Polite and respectful team members. My frosty swirl was PERFECT! Thank you!!
- SVSteve VNov 8, 20251.0I see the news stories of Wendy's locations closing but think one is already closed. I went there last week for lunch and notice very few cars. I parked and walked to the door but it was locked. I did not see anyone in the store. The only sign on the door was about not serving breakfast from last month. I am sure this is franchise with an absent owner.
- DTDawn TurnerNov 2, 20251.0Waited in drive thru for about 5 min before taking order then had to repeat it multiple times. Ordered a combo meal with a Coke and it was warm. Asked for ice and they didn’t have any. Ate our food and about an hour later we are both having bad stomach cramps. Will never go back and Would not recommend
- GMGregory A. MeadowsOct 30, 20254.0Good staff and food is usually fresh
- RBRyan BurtonOct 19, 20252.0Went to get the $5 biggy bag meal with the Jr Bacon Cheeseburger and when I got to the window, they handed me my food and I pulled over to check to see if everything was correct. They had forgot my Jr Bacon Cheeseburger and when I tried to go inside, they had locked the lobby/inside and the only way to tell them was to get back in the drive thru line and wait about 30 more minutes. They should prioritize getting orders right and I can guarantee the doors were locked because they kept messing up orders and not wanting to deal with customers. Food was great but the lack of service and my food missing doesn't make up for it. 2/5
Frequently Asked Questions About Wendy's
Is Trussville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Trussville, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Trussville, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 655-5022.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Trussville Wendy’s serve breakfast?
Yes, this Wendy’s location in Trussville, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Trussville?
The drive-thru at Wendy's in Trussville is open daily from 10:00 AM to midnight.
Does Wendy's in Trussville offer breakfast?
Yes, this location serves breakfast with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides.
Is Wendy's in Trussville currently open?
Yes, Wendy's in Trussville is open and committed to serving quality food every day.
What payment methods are accepted at Wendy's in Trussville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food for delivery or takeout in Trussville?
Yes, Wendy's in Trussville offers dine-in, drive-thru, delivery where available, and takeout options.
How can I contact Wendy's in Trussville with questions or feedback?
You can call the location at (205) 655-5022 or reach customer care through their Contact page or phone at 888-624-8140.
Where can I find the menu and prices for Wendy's in Trussville?
Menu and prices can be viewed at order.wendys.com or the Wendy's mobile app by selecting the Trussville location.
Are there other fast food restaurants near Wendy's in Trussville?
Yes, nearby fast food options include McDonald's, Papa John's Pizza, Guthries, Pizza Hut, and Subway, offering convenient alternatives or additions to your meal.
What nearby services are available around Wendy's in Trussville?
Near Wendy's you can find services like Jiffy Lube for automotive needs, Daniel Nix DMD dental office, and financial services at Edward Jones.
What entertainment or wellness options are close to Wendy's in Trussville?
Nearby you can visit Steel Dragon LLC video game store, Mecca Aqua Massage Spa, and fitness centers like Curves and Birmingham Martial Arts.