Taco Bell

3.6
563 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5950 Valley Rd in Trussville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5950 Valley Rd, Trussville, AL
35173, United States

Hours

Reviews

3.6
563 reviews
5 stars
249
4 stars
110
3 stars
58
2 stars
23
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor management.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the food, others complained about poor quality, including overcooked items and unsatisfactory presentation.

Wait Times

Numerous reviews mentioned long wait times, both in the drive-thru and inside the restaurant, often exacerbated by understaffing.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • AA
    Amber Allen
    Jan 2, 2026
    5.0
    Great food, great staff, and great service!!
  • JR
    Joe Rollo
    Dec 15, 2025
    5.0
    Every time I visit this area.I remember how horrible most fast food chains are in regards to service, food, and attitude of staff, but this restaurant exceeded all expectations. Drive through was fast and easy, staff was friendly and professional and food was Great and complete. Other fast food restaurants in this area are a complete joke. Got the classic lux box, which is a great deal! I'll be back again.
  • JP
    James Parker
    Dec 7, 2025
    5.0
    Great deals great food, fast friendly service.
  • VG
    Van Gilbert
    Nov 24, 2025
    1.0
    Wife loves Taco Bell , but the chalkville road location has a problem . We ordered several items in drive thru and had to reorder three times . All I could hear was a whisper . We got home and looked at the food . I had a crispy chicken soft taco with one overcooked crispy strip . A couple chips of tomatoes and some slime looking dot of something it tasted like it looked awful . My wife got a Mexican pizza that 1/2 had toppings and the other just cheese . It was supposed to be a beef toco supreme . It was just refried beans ( NO Meat ) she also had a taco supreme beef taco supreme in a hard shell . The taco had a piece of lettuce and a dot of sour cream . The total meal was only $13 + dollars , but it was just awful . I would suggest you go somewhere else to get a taco . What happened ? It used to be good . Never again
  • CB
    Curt Brewer
    Nov 6, 2025
    5.0
    I love this Taco bell. Best Taco Bell restaurants I have visited anywhere are both in Birmingham alabama. One is on the east side of 459, and the other one is on the west side of 459. They're both the best taco bells as far as cleanliness, friendliness, and fast service. Not to mention that they don't screw up your orders. Keep up the great work?!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday, and from 9:00 AM to 3:00 AM on Friday.

Where is Taco Bell located in Trussville, AL?

Taco Bell is located at 5950 Valley Rd, Trussville, AL 35173, United States.