Papa Johns Pizza

3.5
268 reviews
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Business Details

1118 North Chalkville Road, Trussville, AL
35173, United States
(205) 661-9900
https://locations.papajohns.com/united-states/al/35173/trussville/1118-north-chalkville-road
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Trussville, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Trussville pizza for any occasion. Call us for pizza delivery in Trussville or stop by 1118 North Chalkville Road for carryout to order the best pizza in Trussville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1118 North Chalkville Road, Trussville, AL
35173, United States

Hours

Reviews

3.5
268 reviews
5 stars
109
4 stars
57
3 stars
21
2 stars
12
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unhelpful management.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and missing items, leading to customer dissatisfaction.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders arriving cold or not at all.

Food Quality

While some customers praised the pizza, others reported issues with undercooked or poorly made items.

Atmosphere

The dining area was noted as small and not well-maintained, with some customers preferring takeout over dining in.
  • BE
    Billie Eyelash
    Jan 1, 2026
    1.0
    extremely rude delivery driver.
  • RL
    Robert Lentz
    Dec 23, 2025
    5.0
    It's ba6 all takeout. There really not setup for dining in
  • CG
    Cynthia Galletta
    Oct 6, 2025
    5.0
    They have the best cheesy bread ! The store's a little small , but there's plenty of room to sit. People are always friendly. Can be a little hard to get in and out of the small parking lot, However , you can park at the shell parking lot while getting gas and walk straight over to Papa John's
  • BB
    Benjamin
    Sep 22, 2025
    5.0
    First time customer. I was pleasantly surprised with the atmosphere and by the staff member on hand. She was very sweet and accommodating. I would highly recommend.
  • AW
    Ashley Watts
    Sep 17, 2025
    1.0
    I would rate this a -10 if possible!! The absolute worst customer service a I have ever endured in my life. I pulled up at 8:25 And placed a carryout order for 2 pizzas. My pickup time in the app stated at 9:07pm. Remember the actual store DOES NOT close until 11pm.. So we walk up to the door and it's locked and nobody in site, so we start knocking and this skinny, long haired guy comes from the back and says we are closed and just trys to shut the door and I was hey we ordered a pizza online and our pickup was at 9:07pm and he stated well we didn't make it because we close the INSIDE at 9:00pm and shuts the door and walks off!!! I repeat, worst papa John's ever!!!!
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Trussville, AL?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight. The store is closed on December 24th and 25th.

What are the takeout hours for Papa Johns Pizza at 1118 North Chalkville Road?

Takeout is available Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM. The store is closed on December 24th and 25th.