Five Guys

4.0
174 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5431 Patrick Way in Trussville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5431 Patrick Way, Trussville, AL
35235, United States

Hours

Reviews

4.0
174 reviews
5 stars
88
4 stars
36
3 stars
21
2 stars
13
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, with some highlighting the quality of ingredients.

Pricing

Many reviews noted that the prices are considered high for fast food, with several customers expressing dissatisfaction with the cost relative to the portion sizes.

Service Experience

While some customers reported friendly and attentive service, others experienced issues with order accuracy and slow service.

Cleanliness

Feedback on cleanliness was mixed; some locations were noted as clean and well-maintained, while others had reports of dirty tables and unsanitary conditions.

Employee Attitude

Customer experiences with staff varied, with some praising the friendliness and professionalism, while others reported unprofessional behavior and lack of attentiveness.
  • JL
    Jeremy Logan
    Oct 29, 2025
    2.0
    I really don't get the hype. It was an unseasoned griddle hamburger and undercooked fries for sit-down restaurant prices. They also shoveled a whole three inches of fries into the bag, so the burger wrapper was coated in oil and it'd soaked through the bag before I even walked out. Oh, and of course the machine asks you for a tip. The lady at the counter was nice enough though. I very much doubt I'll eat at this chain again. Edit, after response: asking me to go to your website and spend 5 minutes filling out all my complaints again so you can log it in your database, with personal information, so that I can MAYBE hear something back is the most empty corporate response ever. I'm not asking you for anything, I'm trying to let people know what to expect... and this lack of caring just furthers that. FWIW, the fries were actually pretty good, once I threw them in the air fryer for a bit. I guess the peanut oil works!
  • EC
    Eric Campbell
    Oct 4, 2025
    4.0
    Great food no kidding but a little expensive around 17 dollars for one burger fries and drink..if you want to spend the money it's worth it
  • JP
    Jeremy Peoples
    Sep 4, 2025
    3.0
    Well the food is good could be alil better. Oh yeah when someone ask for grilled onions dont just slide them across the grill and serve them. This is what real grilled onions look like! We'll done!
  • BS
    Bart Slawson
    Sep 2, 2025
    5.0
    Best burger in Birmingham clearly.
  • CH
    Christian Holt
    Aug 8, 2025
    5.0
    Always very friendly staff and food is always delicious!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.