At Wendy’s in Troy, AL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Troy, AL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported long wait times, poor service, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality; while some enjoyed their meals, others received cold or poorly prepared food.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty bathrooms and a lack of cleanliness in the dining area.
Staff Attitude
While some customers praised the friendliness of the staff, many others experienced rudeness and incompetence.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the restaurant closing early or not allowing dine-in.
AJ
Alex Jones
Dec 26, 2025
1.0
Waited 20 min for a mobile order we placed ahead of time. The lady at the window was nice and working hard by herself. The manager was screaming at her to be faster while doing nothing. Our food was cold, there was no bacon on our bacon cheeseburgers, and no sauce for nuggets. It couldn’t have been a worse experience
MR
Michael Reaves
Nov 22, 2025
1.0
I would give a lower rating if possible. After waiting 20 minutes for our order, we asked for a refund. We were told to wait a minute by the cashier while she waited on other customers. We finally gave up and left with no food and no refund. We will never eat there again.
CC
Charlotte
Nov 13, 2025
2.0
I love Wendy's in Troy Alabama. Always buy chili there when it turns cold. Yesterday, the beans in the chili were as hard as rocks. We couldn't chew them up. I cooked it on my stove some more,too. Like rocks. Where in the world did Wendy's get those beans???? Never had that to happen at Wendy's in Troy. Food is always great..Please dump those beans.
DI
Dennis Imhoff
Oct 11, 2025
5.0
Love Dave's doubles
JC
Juan Carlos
Sep 26, 2025
3.0
I ordered dine in, the burrito tasted good but the sausage was almost whole, just folded.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Troy, AL?
The drive-through at Wendy's in Troy, AL is open daily from 7:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, the Troy, AL Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Is this Wendy's location currently open?
Yes, the 304 - Troy Wendy's is open and committed to serving quality food every day.
What payment methods are accepted at Wendy's in Troy, AL?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app.
Does this Wendy's location have a drive-thru and dine-in service?
Yes, this Wendy's offers drive-thru and dine-in services but does not have curbside pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters.
What are some nearby dining options around Wendy's in Troy, AL?
Nearby dining options include Cook Out, Hardee's, Pizza Hut, Church’s Texas Chicken, and Golden Crane Japanese Restaurant.
What accommodations are near Wendy's in Troy, AL?
Baymont by Wyndham Troy hotel is located nearby, convenient for guests looking for lodging near Wendy's.
How can nearby places like Chevron gas station and Verizon stores help customers visiting Wendy's?
Customers can fuel up at the nearby Chevron gas station or visit mobile phone stores like Verizon and Cellular Sales, making it convenient to combine errands with a meal at Wendy's.