Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Troy Subway® Restaurant at 1420 US 231 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I had an online order arrived after pickup time, wasn’t ready. Then had a walk in costumer. They made his order first then eventually made my order. Finally got my order 20 mins after pickup-up time durning lunch hours
IH
Ilere Harris
Oct 3, 2025
1.0
It is insane how slow this place is. I’m a DoorDash driver and twice now, I’ve shown up to pick up an order and they haven’t even started preparing it and when they finally do, there is no sense of urgency and they move slow as molasses. I had to unassign myself from an order today and I will not be accepting anymore from this location. Don’t come here unless you have all day to spare.
JM
Josh Monforton
Sep 24, 2025
1.0
Took 30 minutes to get my food with only one person in front of me and then I got sick from my food
CT
Caleb Taylor
Sep 22, 2025
1.0
1.Unprofessional staff
2. Poor Food Assembly
3. Lack of Management Efficiency
1. Despite one wearing a "Discipline" T-shirt, our service we received was quite the opposite. Both employees were on their phones, and while on those calls, I saw them smile for the first time. We definitely didn't get any emotion while ordering. I could barely hear/understand them because they mumbled every word.
2. When I ordered a "Foot long flatbread with black forest ham." The woman looked at me like I was speaking Russian. She then asked the other woman if they had flatbread. I understand, people can be new, but it felt off that she was on the Frontline and didn't have the general knowledge of what breads they have. She was finishing another sub so the other worker started making my sub. She threw everything on the sandwich very sloppily and uneven. Normally that doesn't bug me, but it was BAD. After finishing assembly, she tried to roll the flatbread as if it was a burrito at Chipotle. I had to stop her and just motion with my hands to fold in half. She did so and then placed the sub in the paper, without cutting the footlong sub in half.
3. Pop up signs on the display case were promoting gift cards when that promotion ended in June. Part of the menu was missing. The "manager" (one who made my sandwich) took orders and ate while behind the line, all while on speaker phone loudly discussing childcare. Multiple machines were seemingly out of order but we're on and running at the same time.
RC
Rachel Cannon
Sep 22, 2025
1.0
Very unprofessional employees, very slow service, very cranky attitudes. They seem like they don’t understand their purpose as employees.
Subway is located at 1420 US 231 South, Pike, Troy, AL 36081.
What are the operating hours of Subway at 1420 US 231 South?
Subway is open daily from 9:00 AM to 10:00 PM.
Does Subway offer delivery or pickup options?
Yes, Subway offers both in-store pickup and delivery services.
Can I order Subway online or via an app?
Yes, you can order quickly and easily using the Subway app or online through their menu URL.
Does this Subway location serve breakfast, lunch, and dinner?
Yes, this Subway serves breakfast, lunch, and dinner.
Does Subway provide catering services?
Yes, catering services are available at this Subway location.
Is there dine-in available at Subway on US 231 South?
Yes, this Subway location serves dine-in customers.
What nearby places can I visit when going to Subway in Troy?
Nearby places include multiple Subway restaurants, Redbox rental stores, Claire’s fashion accessories, and Western Union money transfer services, providing various shopping and entertainment options close by.
Are there convenient nearby services such as key and lock or hair salons near Subway?
Yes, nearby you can find Minute Key locksmith services and SmartStyle hair salons for your convenience.
Can I shop for mobile phones or visit an automotive repair center near Subway?
Yes, Walmart Troy, which offers mobile phone services, and Walmart Auto Care Centers for automotive repairs, are located near the Subway location at US 231 South.