McDonald's

3.4
2113 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1126 US Hwy 231 Byp, Troy, AL
36081, United States

Hours

Reviews

3.4
2,113 reviews
5 stars
721
4 stars
455
3 stars
357
2 stars
184
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, with some experiencing delays of up to 40 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Numerous customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items, including issues with freshness.

Cleanliness

The restaurant was generally described as clean, with some positive mentions of the play area and overall environment.
  • IH
    Ilere Harris
    Nov 13, 2025
    5.0
    Whoever made my hot fudge sundae add Oreo topping on night shift baby, you deserve the best of the best. This might be the best ice cream I have ever eaten in my life. I wish my sundae would be like this every time.
  • DS
    Doug Schaffer
    Oct 20, 2025
    5.0
    Restroom stop.
  • MP
    Me Pi
    Oct 19, 2025
    1.0
    I waited in line for some COLD food, I asked them could they give me fresh fries atleast and they refused to do it! Do not come here they don’t care to work all about a check!
  • CF
    Carolyn Frederick
    Oct 14, 2025
    2.0
    Every time we come here it takes 20 to 30 min to get our food, even if I order in the app before hand. Also upset they ran out of the monopoly pieces on the quarter pounders and it was a ohwell sorry kinda thing.
  • SS
    Scubaninja
    Oct 12, 2025
    3.0
    It's a McDonald's LOL

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Troy, AL?

McDonald's in Troy, AL is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service available 24/7.