Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, often exceeding 20 minutes, with some experiencing delays of up to 40 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Numerous customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items, including issues with freshness.
Cleanliness
The restaurant was generally described as clean, with some positive mentions of the play area and overall environment.
IH
Ilere Harris
Nov 13, 2025
5.0
Whoever made my hot fudge sundae add Oreo topping on night shift baby, you deserve the best of the best. This might be the best ice cream I have ever eaten in my life. I wish my sundae would be like this every time.
DS
Doug Schaffer
Oct 20, 2025
5.0
Restroom stop.
MP
Me Pi
Oct 19, 2025
1.0
I waited in line for some COLD food, I asked them could they give me fresh fries atleast and they refused to do it! Do not come here they don’t care to work all about a check!
CF
Carolyn Frederick
Oct 14, 2025
2.0
Every time we come here it takes 20 to 30 min to get our food, even if I order in the app before hand. Also upset they ran out of the monopoly pieces on the quarter pounders and it was a ohwell sorry kinda thing.
What are the operating hours of McDonald's in Troy, AL?
McDonald's in Troy, AL is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's offers drive-thru service available 24/7.
Can I order McDonald's for delivery from this location?
Yes, you can order delivery from this McDonald's any time, 24/7, via their online ordering link.
What payment methods are accepted at McDonald's in Troy, AL?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's?
Yes, McDonald's in Troy, AL offers free WiFi for customers.
Are there mobile ordering and app options for McDonald's in Troy, AL?
Yes, customers can order using the McDonald's App available on iOS and Android, and can also use mobile ordering through the provided smart link.
Where is this McDonald's located in Troy?
It is located at 1126 US Hwy 231 Byp, Troy, AL 36081, USA.
What nearby fast-food options are available near McDonald's in Troy, AL?
Nearby you can find Chick-fil-A, Panda Express, Taco Bell, Sonic Drive-In, Captain D's, and Popeyes® Louisiana Kitchen, offering a variety of fast food cuisines to try before or after your visit.
Are there nearby amenities useful for customers visiting McDonald's in Troy, AL?
Yes, nearby amenities include Guardian Credit Union for banking services, Bedzzz Express for retail shopping, and Car Wash USA Express for vehicle cleaning.
Which nearby places can help customers traveling to McDonald's in Troy, AL?
Nearby gas station Ztec 637 can be convenient for refueling, and Metro by T-Mobile offers mobile phone services, which could assist travelers visiting McDonald's in Troy.