Brand Certified
Dunkin'
3.1(150 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
100 Troy Plaza Loop, Troy, AL
36081, United States
Certified by Dunkin' • Mar 01, 2026
(334) 808-1353
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Troy, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.1
150 reviews
5 stars
58
4 stars
15
3 stars
13
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, dismissive, or unprofessional.
Product Availability
Customers frequently reported that the store was out of various menu items, including donuts and drinks, leading to disappointment.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty surfaces and poorly maintained facilities.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong drinks and missing items.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness.
- BBBrittany BraggOct 12, 20251.0Stopped by around 2pm. Mind you they are open until 7 pm. The donut case was almost completely empty. They didn’t even have enough original donuts to make a full dozen. A few donut holes. When asked if that was all they had they replied yes. Like there would t be anymore made. This is the second time I’ve been to this location and the donut case was empty . If you are a donut shop , there should be donuts to purchase. We won’t be returning to this location again. Sadly there isn’t a Krispy Kreme in Troy, but they should definitely think about adding one.
- KHKimberly HolcombOct 4, 20251.0So I order a hot mocha latte and get a dang ice coffee. How is ice hot. I mean damn. So take the ice out and have half a damn drink and not hot. Smh
- RHRobert HarrisonOct 3, 20251.0Doors lock when it's supposed to be open.
- MMMaxxus Baxxus LPS (Maxx)Sep 27, 20251.0pretend this is 0 stars. Dunkin opens at 5 am. I order a mobile order and show up around 5:40, nobodies there? its 6:18 RN and NOBODY'S HERE. STILL.?! I cannot cancel the meal it wont let me. dude. 20$ down the drain ill be calling later this afternoon.
- MMMorgan MitchellSep 22, 20242.0Absolutely abysmal service. Sat at the drive thru window for 15 minutes, not even an acknowledgement that I was there. Pulled around to go inside and when I enter and order the employees look at me like they want to kill themselves and me just for entering. Food is decent as most Dunkins and Baskin Robbins are, but if this wasn't one of the only coffee places open on weekends, I wouldn't even come.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Troy, AL?
Dunkin' in Troy, AL is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' in Troy, AL offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What types of meals are served at Dunkin' in Troy, AL?
They serve breakfast, brunch, and lunch meals.
Are there any special seasonal drinks available at Dunkin' in Troy, AL?
Yes, Dunkin' features seasonal drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using an app at Dunkin' Troy, AL?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a quick grab and go experience.
What types of food and drinks can I expect at this Dunkin' location?
This Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and a variety of premium beverages.
Does Dunkin' Troy, AL have a drive-thru service?
Yes, this location features a drive-thru for convenient service.
Are there family-friendly amenities available at Dunkin' in Troy?
Yes, this Dunkin' welcomes families and children and offers free Wi-Fi and dine-in options.
What nearby places can I visit before or after Dunkin'?
Nearby places include Baskin-Robbins for ice cream, Waffle House for breakfast and brunch, and Ruby Tuesday for American dining, providing convenient options to enjoy alongside your visit to Dunkin'.
How can I get to Dunkin' if I am visiting the Troy University area?
Dunkin' is conveniently located near the Troy University Sign, making it an easy stop for students and visitors looking to grab coffee or breakfast.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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