Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
577 reviews
5 stars
251
4 stars
128
3 stars
84
2 stars
42
1 star
72
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted filthy bathrooms and dirty dining areas, raising concerns about overall hygiene.
Customer Service
Numerous customers reported poor service, including rude staff and mistakes with orders.
Food Quality
While some customers enjoyed the food, others complained about incorrect orders, cold items, and overall declining quality.
Staff Attitude
Several reviews noted that staff appeared overwhelmed or unprofessional, impacting the customer experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating occasional positive experiences.
- MDMary Helen Daniels4 days ago1.0Restrooms are filthy and the restaurant stinks!
- RTRobert TufteeDec 28, 20252.0I used the bathroom and it was very dirty and unclean…hopefully their kitchen is better?? Only got a small cone
- IHIlere HarrisDec 19, 20251.0Always lock the doors half an hour before the store is closed and ignore phone calls from DoorDash drivers who are trying to pick up orders for their customers. Lazy as hell.
- GMGreg MiddletonNov 29, 20254.0Had to get a shake and sundae. No better place.
- MGMichael GarnerNov 4, 20251.0Nasty bathrooms nasty people waiting on you you don't take care of your bathrooms what do you think's in your food
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Troy, AL?
Dairy Queen Grill & Chill in Troy is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They serve classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® treats, grillburgers, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill in Troy provide facilities for families with children?
Yes, the location is family-friendly and equipped with booster seats, high chairs, and is wheelchair accessible, making it suitable for families and children.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place an order for pickup online via their ordering site at https://www.dairyqueen.com/en-us/order/pickup/n/41746/.
Is there outdoor seating available at Dairy Queen Grill & Chill in Troy?
Yes, this location offers outdoor seating in addition to indoor seating.
Does Dairy Queen Grill & Chill in Troy have a drive-thru service?
Yes, they provide drive-thru service for convenient ordering and pickup.
What nearby places are close to Dairy Queen Grill & Chill in Troy?
Nearby places include Jim Whaley Tires (tire dealer and automotive repair), BP gas station, Julia's Restaurant (American and southern cuisine), Econo Lodge Troy hotel, and The Double Branch Bar (bar and pub).
Are there any nearby restaurants where I can dine before or after visiting Dairy Queen?
Yes, Julia's Restaurant which offers American, southern, and buffet-style dining is nearby, as well as Hook's BBQ, which is known for barbecue dishes.
Is there a gas station near Dairy Queen in Troy for convenience during your visit?
Yes, BP and bp America gas stations are nearby, providing fuel and convenience stores that you can visit during your trip to Dairy Queen.
What accommodations are near Dairy Queen Grill & Chill if I am visiting Troy?
Econo Lodge Troy and Econo Lodge motel are nearby options for lodging if you plan to stay in the area.