Arby's

4.2
576 reviews
Get DirectionsCallWebsite

Business Details

1213 Highway 231 S, Troy, AL
36081, United States
(334) 670-0073
http://www.arbys.com/locations/us/al/troy/1213-highway-231-s/store-7236
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1213 Highway 231 S, Troy, AL
36081, United States

Hours

Reviews

4.2
576 reviews
5 stars
295
4 stars
168
3 stars
63
2 stars
21
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, many complained about cold items, missing ingredients, and overall poor quality.

Cleanliness

The restaurant was noted for being clean, but some customers mentioned dirty tables and trash outside.

Staff Friendliness

Several reviews highlighted friendly staff members, although this was inconsistent across experiences.
  • RL
    raymond ledford
    Dec 19, 2025
    5.0
    Always has the MEAT!
  • KC
    Kate Cheramy
    Dec 14, 2025
    1.0
    Nice service, and even though we were the only people there at 1pm Sunday, managed to get wrong food that was gross and cold curly fries.
  • RF
    Ryan Flowers
    Oct 2, 2025
    1.0
    Always out of everything. They even runout of roast beef. Pathetic
  • MB
    Michael Blair
    Aug 31, 2025
    1.0
    I think his name was Richard and he was very rude and he was rushing me to order would not give me time to look at menu so I walked out and I knew he had not be trained on how to treat anyone🤬🤬I will not be eating at troy Arby's as long as Richard is there he is a poor excuse for a manager 😭😭😞
  • JH
    Jessica Hooks
    Aug 11, 2025
    3.0
    Good food.. but the troy location seems to always been running out of items. Otherwise good place to eat
Read more reviews on Google