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Arby's

4.2
(581 reviews)
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Business Details

1213 Hwy 231 S, Troy, AL
36081, United States
(334) 670-0073
http://www.arbys.com/locations/us/al/troy/1213-hwy-231-s/store-7236
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1213 Hwy 231 S, Troy, AL
36081, United States

Hours

Reviews

4.2
581 reviews
5 stars
300
4 stars
168
3 stars
63
2 stars
21
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, but there were multiple complaints about cold items and incorrect orders.

Service Issues

Service was inconsistent, with some customers praising friendly staff while others reported rude behavior and slow service.

Item Availability

Frequent complaints about the restaurant being out of key menu items, particularly roast beef, which is a core offering.

Cleanliness

The restaurant was noted for being clean, but some customers mentioned dirty tables and trash outside.
  • LJ
    Lyra Jacobson
    Feb 17, 2026
    5.0
    leigh took care of me today! they were super sweet and super speedy despite there only being two workers on a busy week night! food came out fresh, delicious, and timely. thank you leigh for all your hard work and dedication! definitely made my roadtrip back to georgia yummy and warm!
  • SA
    Samantha Albin
    Feb 16, 2026
    5.0
    I usually go at night, and every time, even if theres only one or two people working in the whole store, my food is always hot and exactly how I ordered it, I never wait more than 5-10 minutes, and the order taker, cashier, and whoever takes my food to me is always so kind. Even when they are really short on staff, they never fail to have a wonderful attitude.
  • AH
    Albino Chocolate Donut Hole
    Jan 12, 2026
    5.0
    I ordered the little bundle box that's got the sandwich mozzarella sticks fries and fried peach cobbler. It was good You should definitely try it food was fresh even though I orderd late. I don't go here often but every time I go the food is pretty good service is pretty good too so I give them five stars.
  • RL
    raymond ledford
    Dec 19, 2025
    5.0
    Always has the MEAT!
  • KC
    Kate Cheramy
    Dec 14, 2025
    1.0
    Nice service, and even though we were the only people there at 1pm Sunday, managed to get wrong food that was gross and cold curly fries.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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