McDonald's

3.4
806 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
33311 Highway 43, Thomasville, AL
36784, United States

Hours

Reviews

3.4
806 reviews
5 stars
257
4 stars
169
3 stars
145
2 stars
78
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality.

Staff Attitude

There were numerous complaints about rude or unhelpful staff, contributing to a negative dining experience.

Cleanliness

Some customers noted unsanitary conditions, including flies and lack of basic supplies like napkins.

Positive Experiences

Despite the negative feedback, a few customers praised specific employees for their excellent service and mentioned good food on occasion.
  • MF
    Megan Flowers
    Nov 10, 2025
    4.0
    Very clean. Staff was extremely nice. It was very good experience.
  • CY
    CURTIS YOUNG
    Sep 13, 2025
    2.0
    You're better off going to Walmart and buying some frozen chicken nuggets.
  • JJ
    Jay
    Sep 11, 2025
    1.0
    Sometimes the food is cold and on top of that the service can be terrible, I can’t count on my fingers the amount of times I’ve drove up here and sat for 20+ minutes waiting for someone to take my order just to drive pass the windows and see somebody looking out as I drive pass, waste of time almost evertime I come up here
  • CH
    Christopher hallman
    Sep 9, 2025
    5.0
    I want to share something with the public and with the owners of this particular McDonald's. I came in late one night and they had already poured out the iced coffee which I understand they have to do what they got to do to get ready to close. But let me tell you something! Sierra was so sweet and she did an amazing favor and made me an iced coffee from scratch and I know that it took her a little bit to do it and also delayed her from getting out of work when she was supposed to but she did what she was supposed to do and that was to please the customer. She went above and beyond and she was so gentile and you could tell she really loved to wait on me... I am here to say this McDonald's had better promote her to upper management or they're going to lose a really really good employee to somebody who comes along and gives her a better job. She is an amazing person and I was absolutely blown away by her level of service. I work in fine dining in Tuscaloosa Alabama and I will tell you that if it was in my power I would hire her on the spot! I just wish that there were more Sierras in the world! Thank you girl you did a great job and I hope your life goes very well for you and God bless! See you soon
  • AY
    Angela Young
    Aug 29, 2025
    5.0
    It's was goid

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Thomasville, AL?

McDonald's is open daily from 5:00 AM to midnight.

Does McDonald's in Thomasville offer delivery service?

Yes, delivery is available daily from 5:00 AM to midnight via their online ordering platform.